Network Administrator Tier 2 (Network Operations Center) (REMOTE)

About the role

Koniag Technology Solutions, LLC, a Koniag Government Services company, is seeking a Network Administrator Tier 2 (Network Operations Center) to support KTS and our government customer. This is a remote opportunity, but operates on a 1 PM to 9 PM Mountain shift. This position requires the candidate to be able to obtain a Public Trust.

Responsibilities

• Assist in network assessments and documentation of requirements
• Verify network hardware/software configurations against approved standards
• Perform basic troubleshooting of routers, switches, firewalls, and other network devices
• Maintain accurate records of network incidents, changes, and resolutions
• Support user account administration and access control
• Avoid client device setup and connectivity issues
• Maintain clear and professional communication with technical and non-technical stakeholders

Requirements

• Basic understanding of network protocols and troubleshooting techniques
• Familiarity with network hardware (routers, switches, and firewalls)
• Ability to follow documented procedures and escalate appropriately
• Strong organizational and documentation skills
• Exposure to network monitoring and ticketing systems
• Interest in learning network automation and scripting

Qualifications

• Associate's degree in Computer Science, Information Technology, or related field (Bachelor's) preferred
• 2-3 years of experience in network support or administration
• Exposure to regulated or secure environments is a plus
• Entry-level certification (Cisco CCNA or CompTIA Network+) preferred

Skills

• Basic understanding of network protocols and troubleshooting techniques
• Familiarity with network hardware (routers, switches, and firewalls)
• Ability to follow documented procedures and escalate appropriately
• Strong organizational and documentation skills
• Exposure to network monitoring and ticketing systems
• Interest in learning network automation and scripting

Benefits

• Competitive compensation
• Extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more

Pay

Competitive compensation

Schedule

Remote opportunity, but operates on a 1 PM to 9 PM Mountain shift

Company Information

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities.