Network Administrator Team Lead
About the role
At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands.
As the Network Administrator Team Lead, you will provide leadership and vision while supervising the company's IT infrastructure, including the replacement, setup, maintenance, and security of all network devices.
Responsibilities
Set up, configure, and support internal and/or external networks, hardware, applications, security, and configurations. Provide direction to network team members, troubleshoot system performance, and define/maintain service level agreement with the company.
- Supervise and facilitate the daily coverage, workload, and workflow among Network team members including performing the day-to-day tasks required.
- Enterprise Network administration duties include configuring, installing, and maintaining network hardware and infrastructure, VoIP phones, printers, firewalls, switches, routers, Wi-Fi and access points, battery backups and cabling.
- Install new hardware and software upgrades for all layered products after presenting a plan for user testing and migration to the new product level.
- Monitor system performance and proposes software updates or parameter changes to enhance system performance; develop a plan for testing, implementing, and measuring the results of system performance.
- Work with hardware and software customer support service organizations as required solving problems.
- Build relationships with outside vendors and negotiate services.
- Responsible for WAN contracts and technology deployments and upgrades for both domestic and international telecom.
- Participate in the development of the IT Operations budget.
- Work with employees to resolve hardware/software issues, spec IT requirements for services and meet expected IT service levels and standards.
- Attend training sessions, read instructional manuals, and read industry periodicals to maintain a current understanding of the various operating systems and maintained software.
- Travel to various locations domestic and international as needed.
- Occasionally work during non-business hours to perform maintenance and installations.
Requirements
- 4-6 years of relevant work experience required.
- 1-2 years of relevant leadership experience required.
- 4 Year / Bachelor Degree in Computer Science or Information Systems or equivalent years of job experience required.
- LAN/WAN design and installation experience preferred.
- Cisco Route/Switch experience preferred.
- Juniper Network Configuration experience preferred.
- IT security experience preferred.
- Network monitoring experience preferred.
- Wireless technology implementation, maintenance and troubleshooting experience preferred.
- Advanced troubleshooting experience preferred.
- MPLS and BGP experience preferred.
- DNS and DHCP working knowledge experience preferred.
- Previous experience in system performance monitoring and fine-tuning experience preferred.
Compensation & Benefits
Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program. The starting base pay range for this position is $117,249-$144,837 and may vary based on factors such as job-related knowledge, skills, experience, and performance.
With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings: Health & Family Support, Financial Security, Learning & Development, Rewards & Recognition, Wellbeing & Mental Health, Work-Life Balance, Fun Perks