Network Administrator (On Site)

About Us

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization.

Responsibilities

• Provide network infrastructure support for a school district environment comprised of multiple locations.
• Establish and maintain all server equipment and associated operating systems, including physical and virtual iterations.
• Ensure server availability through proactive monitoring, measurement, planning, and change management.
• Implement redundancy methods and failover procedures for the virtualized environment.
• Conduct backup procedures for all server instances and core data repositories/databases.
• Administer Active Directory and domain‑level contexts for computers, groups, and users.
• Configure and support hardware and operating platforms for services such as SIS, Gradebook, Parent Portal, LMS, Library Operations, Financial Operations, Email & Collaboration, instructional application databases, and online assessment services.
• Collaborate with the Questeq Network Operations Center to maintain core and edge networking components (switches, routers, firewalls, fiber WAN links, broadband Internet, wireless access points, wireless controllers, cable plant, SAN appliances, networked security appliances, etc.).
• Install, configure, monitor, and maintain network protocols and addressing.
• Maintain Internet connectivity and provision access to publicly accessible services.
• Maintain local connectivity and functional access to hosted client‑server applications and other privately accessible services.
• Troubleshoot all 3rd‑tier escalation of infrastructure support issues and coordinate with the Questeq Network Operations Center or 4th‑tier vendors as needed.
• Manage daily help‑desk ticket queues, adhering to established response thresholds.

Qualifications

Knowledge and Skill Requirements:

• Minimum three years of experience designing, specifying, installing, and supporting local and wide‑area computer networks.
• Excellent prioritization and project management skills.
• Microsoft Active Directory & Group Policy experience.
• Microsoft SCCM experience (preferred).
• Microsoft Cloud technologies including Azure and EMS (desirable).
• Experience with IP routing and bandwidth management.
• Wireless network experience.
• Microsoft Windows 7 and above experience.
• Endpoint deployment experience.
• SharePoint experience (highly desirable).
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Proven technical expertise in desktop, network, server, and peripheral device maintenance, installation, and management.
• Proven experience in hardware and software rollouts.
• Willingness to learn and take direction.

Education / Technical Certifications:

• Bachelor’s or Associate’s degree in a technology‑related field (highly desirable) or equivalent experience.
• Industry certifications (CNE, MCSE, Network+, ITIL 3.0) highly desirable.
• Must be able to pass child abuse history, criminal, and fingerprinting clearances.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match

Schedule

Full‑time position.