Network Administrator

Job Responsibilities

• Execute network operations, including monitoring, troubleshooting, and analysis of customer traffic across transport and IP infrastructures supporting MDA and DISA operations.
• Perform real-time failovers and normalization of services and circuits during outages and maintenance windows to ensure service continuity.
• Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities.
• Maintain situational awareness and proactively communicate service interruptions and status updates to leadership, customers, and partner organizations.
• Support change management and configuration tasks including software upgrades, patching, hardware replacement, and ASI implementation.
• Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy.
• Provide mentorship and training to junior staff, contribute to documentation updates, and drive process improvements within the NOC.
• Apply expert knowledge in one or more of the following technical areas: routers, switches, routing protocols, DWDM, video services, cryptographic devices, VPN, network taps, firewalls, IDS/IPS, Promina, MSPP, and Cisco/Juniper platforms.

Minimum Qualifications

• Active, in-scope US Government issued Secret clearance with the ability to obtain a Top-Secret clearance.
• US Citizenship is required.
• Must possess a DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start.
• Ability to work in a 24/7 operational environment, including rotating shifts.
• Demonstrated experience in network monitoring, troubleshooting, and service restoration.
• Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, or performance monitoring.
• Proficiency in at least one of the following: routers, switches, routing protocols, Cisco, Juniper, MPLS.
• General understanding of network and transport topologies, including IP and DWDM environments.

Desired Qualifications

• Experience in a Tech Control Facility (TCF) or Cyber Transport environment.
• Background in circuit actions and coordination with telecom vendors.
• Familiarity with IP architecture and network design principles.
• Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations.
• Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
• Additional certifications are a plus, including: CCNA (Cisco Certified Network Associate); JNCIA-Junos (Juniper Networks Certified Associate); F5 Networks Certified Technical Specialist; ITILv4 (Information Technology Infrastructure Library, Version 4).