Network Administrator

Job Summary

Key Responsibilities

• Desktop Support & Management
• Provide Tier 1 & Tier 2 support for end-user desktops and laptops (Windows/Mac).
• Troubleshoot hardware, software, and connectivity issues.
• Deploy and manage desktops, applications, and patches using standard tools.
• Maintain hardware asset inventory and software license compliance.
• Network Administration
• Configure, monitor, and maintain network devices including routers, switches, firewalls, and wireless clients.
• Ensure network performance, reliability, and security across LAN/WAN.
• Monitor network traffic and resolve performance bottlenecks.
• Implement and manage VPNs and remote access solutions.
• Server Management
• Administer Windows/Linux servers and related services (DNS, DHCP, AD, etc.).
• Monitor server performance, backups, and system updates.
• Support virtual environments (VMware, Hyper-V) and perform capacity planning.
• Storage Management
• Maintain SAN/NAS systems and manage data storage operations.
• Monitor disk usage and plan for capacity upgrades.
• Ensure data integrity and backup/restore procedures are properly implemented.
• Datacenter Support
• Oversee the day-to-day operations of the data center.
• Ensure uptime and redundancy for critical infrastructure.
• Maintain physical and environmental conditions (power, cooling, cabling).

Required Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–5 years of experience in network and system administration.
• Proficient in Windows/Linux OS, networking protocols, and virtual environments.
• Experience with backup solutions, monitoring tools, and IT security practices.
• Strong problem-solving skills and the ability to work independently or in a team.

Preferred Qualifications

• Experience with cloud platforms (Azure, AWS).
• Familiarity with scripting languages (PowerShell, Bash).
• ITIL certification or experience in structured IT service environments.