Network Administrator

About the role

The Network Administrator supports the organization on-site by maintaining NOC equipment as well as providing backup support to employees as needed. Responsible for developing into the main NOC administrator.

Responsibilities

• Ensure all company values are adhered to and promoted.
• Manage and support NOC hardware and software.
• Maintain documentation of all systems and configurations.
• Aid in designing and implementing for all systems.
• Collaborate as a team to ensure efficient successes.
• Utilize department resources, tools, and documentation to quickly and efficiently drive accurate resolutions.
• Provide backup to IT Support Staff for technical support to end users.
• Work and communicate with end users and ensure issues are resolved to their satisfaction.
• Participate in on call rotation.

Qualifications

• Ability to read, write and speak English fluently.
• Strong documentation skills and ability to share information.
• Self-motivation and comfortable working in a team-oriented and collaborative environment.
• Able to maintain confidentiality and handle sensitive information.
• Advanced understanding of an IT Department or Network Administrator.
• Effective troubleshooting and problem-solving skills.
• Experience maintaining virtual environments and Servers.
• Able to set for prolonged periods and/or standing work.
• Able to sit, walk, stand, hear, kneel, crouch, stoop.
• Able to distinguish colors, climb ladders, lift and carry, push, pull up to 50 lbs.