Network Administrator

Key Responsibilities

• Network Infrastructure
• Administer and maintain LAN, WAN, and VPN connectivity across all organization sites.
• Maintain network configurations, IP address schemes (DNS, DHCP), and routing across a multi-site environment.
• Ensure consistent, low-latency connectivity to our hosted Epic EHR and other cloud-based clinical systems.
• Manage infrastructure including managed switches, routers, firewalls, and cabling across locations.
• Security & Compliance
• Manage firewalls and enforce security policies in accordance with HIPAA and HITECH requirements.
• Maintain appropriate network segmentation to protect electronic Protected Health Information (ePHI).
• Monitor security events and assist with vulnerability remediation and risk assessments.
• Keep network access controls current and aligned with organizational policies.
• Wireless & VoIP
• Manage and maintain wireless infrastructure across all sites, ensuring reliable coverage in clinical and administrative areas.
• Support and troubleshoot VoIP and unified communications systems in coordination with vendors and staff.
• Vendor, ISP & Team Support
• Manage relationships with ISPs and network vendors; coordinate on service requests, outages, and contract renewals.
• Act as a Tier 2/3 escalation point for network-related issues submitted through the help desk.

Required Qualifications

• 3 to 5 years of hands-on experience as a Network Administrator or in an equivalent role.
• Strong working knowledge of core networking: TCP/IP, VLANs, VPN, DNS, DHCP, routing protocols, and SNMP.
• Experience managing firewalls, managed switches, routers, and wireless access points across multiple sites.
• Comfortable working in mixed-vendor environments and adapting to different platforms and toolsets.
• Working knowledge of HIPAA security requirements as they apply to network infrastructure.
• Strong troubleshooting ability; able to diagnose and resolve complex issues calmly and efficiently.
• Clear communicator who can explain technical concepts to clinical and administrative staff without jargon.
• Associate's or Bachelor's degree in Information Technology, Network Administration, or related field, or equivalent professional experience.

Preferred Qualifications

• Experience supporting a hosted EHR environment; Epic familiarity is a plus.
• Experience with Meraki and Aruba network stacks is preferred.
• Prior experience working in a healthcare, hospital, or multi-site clinical setting.
• Industry certifications such as CompTIA Network+, CCNA, or equivalent are preferred but not required.
• Familiarity with cloud networking concepts or hybrid network environments.
• Exposure to SD-WAN, network access control (NAC), or zero-trust architecture principles.
• Experience with ITSM or ticketing platforms and strong habits around IT documentation.