Network Administrator

Qualifications

• Bachelor's degree or equivalent experience in Computer Information Systems.
• 10 years of hands-on experience and strong proven background in network design and management, enterprise wireless systems design and management, firewall and security administration.
• Experience must include building and deploying networks, installing, maintaining and patching major brand hardware systems, and supporting production applications in a 24x7 environment.
• Strong working knowledge of complex web hosting configuration components, including firewalls, load balancers, web and database servers.
• Advanced knowledge in creating and maintaining disaster recovery plans and implementing such plans in practical applications.
• Experience with virtual, on-prem and in the cloud backup and disaster recovery replication technologies.
• Ability to maintain, enhance and create scripting and automation tools.
• Knowledge of controller-based WIFI networks and diagnostic tools.
• Sound understanding of operational process coupled with proven business and analytical skills.
• Ability to manage multiple projects with ensuring that commitments and timetables are met.
• Ability to partner with internal stakeholders to design operational solutions.
• Skill in organizing resources and establishing priorities.
• Ability to manage multiple projects, while ensuring that commitments and timetables are met.
• Ability to learn and support new systems and applications.
• Goal oriented, forward thinker that can provide solutions for complex technical problems.
• Punctual, have a good work attitude, and work cooperatively with others in the department and company.
• Able to document technology roadmaps, timelines, and associated cost vs benefit analysis.
• Excellent communication skills to include: Composure and confidence for executive customer support role, Seeks prompt feedback to ensure accurate communication, Active listening to input from client/user/staff/peer, Expresses ideas effectively to various organizational levels, Communicates in a solution-oriented fashion, Accepts and benefits from constructive criticism, Professional and diplomatic communication skills, verbal and written.
• Able to manage 3rd party vendor, managed service providers.
• Able to negotiate costs and develop cost comparisons.
• Able to identify opportunities for cost savings and optimization of IT related expenditures.
• Strong understanding and development of capacity planning, cyber security, disaster recovery, process, tools and documentation.

Primary Duties and Job Focus

• Oversee the day-to-day operation of DMP network including hardware/software support, diagnostics, and special projects.
• Ensures 24/7 High Availability on all DMP systems and applications.
• Develop relationships to build confidence and trust in our direction, and create experience and communicating value.
• Aid in defining and developing technology roadmap including tool usage: Balance and understanding of resources, funding and risk to set technology goals that are achievable.
• Evaluate and align existing tools.
• Give guidance based on user experience and risk.
• Execute on the approved strategies for your team.
• Escalate for technical issues - available to assist technically.
• Ensure the future and existing technologies are fiscally responsible. Outline cost, value and risk of new technologies, and Identify gaps in knowledge.
• Collaborate with Web Services development engineers and provide technical and procedural direction regarding network design and selection as well as other areas as needed and requested to ensure proper functionality of software applications and programs.
• Build, and maintain the network, infrastructure, and associated hardware and software required for development work, internal testing, customer testing and production environments.
• Analyze and troubleshoot the DMP networking and security logs and track the nature and resolution of problems; monitor usage to ensure security of data and access privileges.
• Provide direction in complex problem-solving situations and participate in direct interaction with internal staff as required.
• Establish and maintain DMP network admin/user accounts, profiles, access privileges and security.
• Perform and/or oversee network and associated server software and application installation and upgrades.
• Maintain site licenses for department / organization.
• Maintain backup / restore systems & disaster recovery preparedness. Responsible for all DMP system backups.
• Establish and perform maintenance programs following company and vendor standards.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Document network and infrastructure problems and resolutions for future reference.
• Assists as needed and as requested by the DMP Executive Director of Information Technology with the design, maintenance, and enhancement of existing DMP network and associated hardware and software.
• Maintain proficiency and stay abreast of all current technology and opportunities concerning IT related hardware, software, and security news.
• Observes and adheres to DMP Data Classification Standard.
• Observes company policies.
• Continuously finds processes that create improved efficiency while maintaining conformance to requirements.
• Acknowledges responsibility to satisfy the customer, reduce cycle time and eliminate waste.

Benefits

• Onsite medical clinic for employee, spouse and family members, 18 and under, living at home;
• Medical, Dental;
• 401k;
• Life Insurance;
• Short and Long Term Disability;
• paid vacation/holidays;
• plus some not so usual (free security system, free UPS shipping), so you don't have to worry about self or family.