NetSuite Functional Implementation Consultant - Products ERP Implementations

About the role

NetSuite Customer Success (CS) is seeking an experienced Senior Principal Consultant to join our Professional Services team focused on Food & Beverage (F&B) delivery. This role delivers ERP implementations and optimization engagements using the SuiteSuccess methodology for customers across North America. This position sits within the NetSuite Customer Success - Delivery / Professional Services organization and is responsible for leading end-to-end NetSuite implementations, phase upgrades, module deployments, and optimization or health-check engagements that result in high-value, project-based outcomes.

This role operates independently with ownership for overall engagement outcomes, working closely with Project Managers and consulting teams to deliver high-quality, fit-for-purpose solutions. Soft skills and professional maturity are essential. You must be capable of navigating complex client situations and collaborating effectively across internal and external teams.

Responsibilities

• Lead and deliver NetSuite implementation and optimization engagements (SuiteSuccess and tailored deployments) for Products industry customers, ensuring project quality, adherence to scope, and high customer satisfaction.
• Gather, analyze, and validate customer business requirements, translating them into robust and scalable NetSuite solution designs.
• Architect and configure complex NetSuite solutions that meet customer business objectives, including advanced workflows, automations, reporting, and integrations.
• Define detailed functional requirements, collaborating with both internal technical resources and external partners to design, test, and deploy integrations and advanced configurations.
• Champion continual process improvement and knowledge sharing by leveraging and contributing to Oracle’s knowledge base and actively participating in professional communities.
• Support AI-enabled use cases as part of ERP programs, including workflow automation, insights, and decision support embedded within NetSuite and connected applications.
• Foster cross-functional collaboration by building reciprocal relationships with other business units and partners, identifying, and integrating synergies to enhance overall project delivery.
• Proactively identify opportunities to innovate and drive improvements in delivery processes, leveraging business insights and encouraging creative solutions within the team.
• Monitor and analyze team performance metrics, coach team members towards optimal productivity, and ensure timely achievement of delivery and quality goals.
• Contribute to the continual enhancement of Oracle knowledge resources by sharing best practices and lessons learned and actively participating in professional communities within Oracle.

Qualifications

• 5 - 7 or more years of cumulative relevant experience to include significant ERP solution functional implementation and/or administration.
• Strong ERP functional consulting background with experience leading customer-facing implementations.
• Expertise in the Food & Beverage industry preferred, with a focus on manufacturing (WIP & Routing), inventory management, lot traceability, demand & supply planning, and partner integrations.
• NetSuite platform experience strongly preferred. Experience with competing ERP platforms will be considered.
• Consulting experience with demonstrated ability to lead workshops, manage stakeholders, and deliver executive-ready communication.
• Project leadership is a plus.
• Strong written and verbal communication as well as presentation skills.
• English language read/write/speak proficiency.