NetSuite Delivery Manager (U.S.)

Bridgepoint Consulting, an Addison Group Company, is a leading management consulting firm that helps companies throughout their business lifecycle. We offer a broad range of finance, technology, and risk & compliance services to support clients from startup to IPO readiness. As a leading full-service NetSuite Alliance Partner, we provide a comprehensive set of solutions to help companies modernize technology and processes to surpass the competition in the digital age.

About the role

We are seeking a NetSuite Delivery Manager with consulting experience and/or strong industry knowledge to manage strategic NetSuite implementations for high-growth companies across a variety of industries. As a Delivery Manager, you will lead the delivery of complex, end-to-end NetSuite ERP projects in a remote-first environment for U.S. or Canada-based candidates. Ability to travel for client on-site needs is required.

Responsibilities

• Project Leadership & Delivery End-to-End Management: Drive full-lifecycle NetSuite implementations.
• Client Relationship Management: Act as a trusted advisor, maintaining a deep focus on long-term client success and satisfaction. Serve as the face of the engagement by leading client and project communication.
• Project/Risk Management: Manage escalations, maintain RAID logs, and develop robust risk mitigation plans. Serve as the primary escalation point for the C-suite, proactively identify systemic project risks, and lead complex negotiations.
• Quality Assurance: Oversee delivery team activities, align all process and system configuration to project goals, and provide final sign-off on key deliverables to ensure high-quality outcomes.
• Project Governance: Lead Steering Committee meetings to maintain executive-level alignment. Set expectations, establish milestones, develop essential project management artifacts, and lead status meetings to keep stakeholders aligned.
• Resource Management: Strategically align team resources to project tasks to ensure optimal utilization and timely delivery.
• Financial Oversight: Manage project budgets, monitor burn rates, and execute change orders as needed to align with evolving project scopes.
• Business Alignment: Build a deep understanding of the client’s long-term goals and objectives and provide recommendations and solutions that help achieve those goals. Ability to step back from the NetSuite application and see the big picture.
• Requirements Definition: Lead business process discovery sessions for enterprise clients, translating global business requirements into long-term technology roadmaps that extend beyond NetSuite.
• Process Design: Design and present "to-be" processes by applying industry leading practices and leveraging relatable prior experiences to drive operational efficiencies and automation across the business.
• Cross-Functional Insight: Provide expert guidance on how system changes impact broader business functions.
• Team & Strategy Development:
  • Mentorship: Coach and mentor junior consultants to build technical proficiency and internal knowledge sharing.
  • Delivery Strategy: Support the evolution of delivery methodologies and strategic planning to improve implementation efficiency.

Requirements

• Bachelor’s degree in Business, Supply Chain, Operations, Information Systems, Accounting, Finance, or related field.
• 5+ years of professional consulting experience, with at least 2+ years specifically focused on NetSuite implementations.
• Demonstrated leadership in team and resource management.
• Strong understanding of business process improvement and ERP strategy.
• Willingness to dive into the weeds on a project, by supporting team members and/or driving system/process development.
• Humility to expand efforts within an engagement and take on project responsibilities/roles as needed to successfully get the job done.
• Ability to drive the team to hit milestones, including addressing employee performance or issues that could arise during the engagement.
• Infinite curiosity with an ability to independently problem-solve and explore solutions/answers using available resources, AI tools, etc.
• Excellent communication and client engagement skills.
• Understanding of key Project Management principles.

Preferred Experience

We are looking for leaders with deep expertise in at least one of the following industry verticals:

• Supply Chain & Manufacturing
  • Focus: Physical product flow and production lifecycle.
  • Key Modules: Work Orders & Assemblies, WIP/Routing, Demand Planning, Advanced Inventory, and WMS.
  • Core Competency: Expertise in standard cost and variations, supply chain automation, and shop-floor integrations.
• Services & Construction (Project-Based Businesses)
  • Focus: Resource-driven organizations and professional services. Large-scale builds, sub-contractor management, and job site accounting.
  • Key Modules: Project Management, Project Costing & Billing, Job Costing, Progress Billing, and Resource Management.
  • Core Competency: Understanding complex project-to-cash workflows, billing processes, retainage, bonded projects, time/expense tracking, utilization reporting.
• Field Service Management (FSM)
  • Focus: On-site service delivery, repairs, and mobile workforce optimization.
  • Key Modules: NetSuite Field Service Management, Fixed Assets, and Inventory.
  • Core Competency: Mobile app deployment, scheduling/dispatch logic, and real-time parts consumption tracking.
• Software & Technology
  • Focus: Subscription-based models and high-growth SaaS environments.
  • Key Modules: Advanced Revenue Management (ARM), SuiteBilling, and Contract Renewals.
  • Core Competency: Expertise in ASC 606 compliance, recurring revenue recognition, and automated billing cycles.

Pay

Base Salary Compensation For This Position Ranges From:

• United States: USD $110,000 - $170,000
• Canada: CAD $150,000 - $233,000

Annual incentive compensation target of 20-26% of salary, paid in quarterly installments.

Benefits

For employees based in the United States:

• Competitive healthcare benefits
• 401k retirement plan including employer match
• Monthly reimbursement program to fuel your mind, body, and soul
• Paid time off and company paid holidays
• Paid parental leave
• Family planning reimbursement program
• Life insurance, short- and long-term disability coverage options
• Employer Assistance Program
• Learning and Development resources
• Commitment to work-life balance and comprehensive onboarding and on-going personal and career development

For Employees Based In Canada:

• Competitive private healthcare benefits
• Pension plan
• Monthly reimbursement program to fuel your mind, body, and soul
• Paid time off and company paid holidays
• Fertility benefits
• Family planning reimbursement program
• Life insurance, short- and long-term disability coverage options
• Employer Assistance Program
• Learning and Development resources
• Commitment to work-life balance and comprehensive onboarding and on-going personal and career development

Why Join Us?

• Be part of a top-tier NetSuite Alliance Partner delivering high-impact solutions.
• Work in a culture that promotes innovation, integrity, and work-life balance.
• Contribute to transformative cloud ERP initiatives that drive client success.

Core Values

• Uphold Integrity – Act with honesty, professionalism, and transparency.
• Value Client Relationships – Focus on long-term partnerships and client outcomes.
• Foster Accountability & Collaboration – Balance individual responsibility with team synergy.