NetSuite Administrator

About the role

The Armstrong Company is a global leader in supply chain services and residential and commercial moving. Our nationwide network of local experts combines personalized attention and global reach to provide solutions tailored exactly to your needs. We are seeking a NetSuite Administrator responsible for configuring and maintaining NetSuite, assisting with new integrations, custom project development, and end‑user technical support, while collaborating across business functions to define processes and resolve issues.

Responsibilities

• Maintain and manage the NetSuite application on a daily basis, including general system administration.
• Prioritize tickets and execute activities independently.
• Review scenarios and implement changes in accordance with change‑management requirements.
• Assist the Senior NetSuite Administrator with system configuration, design, and data migration decisions.
• Stay up‑to‑date on NetSuite functionality, customization, and integration.
• Build, run, distribute, and support in‑depth dashboards, saved searches, and operational reports for all team functions.
• Develop, test, and roll out customizations, workflows, custom objects, enhancements, application releases, and system integrations based on user and business needs.
• Manage custom fields, forms, records, lists, and workflows to meet business requirements.
• Build and maintain proper system permissions and access for all roles.
• Maintain system configuration, data integrity, and related policies and procedures.
• Provide front‑line support for all users, addressing NetSuite and data‑maintenance issues.
• Serve as point of contact to NetSuite support and third‑party integration partners.
• Collaborate with internal stakeholders to ensure ERP design and functionality drive value and efficiency.
• Review upgrades to evaluate impact on processes, configurations, and customizations.
• Analyze complex problems and assess how NetSuite can be utilized to solve them.

Qualifications

• 2–5 years of experience administering NetSuite.
• College degree in a technical or business‑management field preferred (not required).
• Strong analytical and problem‑solving skills.
• Ability to work creatively in a problem‑solving environment.
• Excellent customer service, written, and verbal communication skills.
• Ability to form relationships both externally and internally.
• Proficiency with Microsoft Excel.
• NetSuite Administrator Certification is a plus.

Physical Requirements

• Close, distance, color, peripheral, and depth vision; ability to adjust focus.
• Regularly required to talk and hear.
• Occasionally lift office products and supplies up to 10 pounds.
• Ability to sit for long periods, stand and walk frequently, and bend, stoop, and reach occasionally.