NERC Compliance Specialist - FAC-008 Root Cause Analysis Lead

Ensure compliance for Transmission Operations regarding the NERC reliability standards as applied by all Regional Reliability Organizations (RROs). Collaborate with Transmission, Generation, Commercial Operations, and Corporate in compliance matters; interface with these business units in the standards development/review process. Develop standards, ensure appropriate systems are in place to track and monitor compliance, perform daily tasks to monitor compliance, and perform quarterly/yearly reviews to demonstrate compliance. Provide general direction in terms of broad goals and objectives while establishing methods to attain them. Work with lower-level employees to provide guidance for daily tasks.

About the role

The FAC-008 Root Cause Analysis Lead oversees the investigation of Facility Rating errors and significant discrepancies, facilitates root cause analyses, identifies systemic issues and trends, develops corrective action plans, and tracks actions through closure to prevent recurrence and strengthen long-term FAC-008 compliance.

Responsibilities

• Lead cross-functional root cause analyses for FAC-008 errors and significant discrepancies, facilitating discussions with stakeholders to identify underlying and contributing causes.
• Maintain accurate and complete root cause analysis records, findings, action recommendations, and supporting evidence within designated tracking systems.
• Monitor weekly error and verification data to identify recurring issues, emerging trends, and conditions that warrant formal root cause analysis.
• Evaluate error patterns across processes, organizational units, and error categories to identify systemic weaknesses and opportunities for improvement.
• Partner with the Corrective Action Lead to communicate root cause findings, support development of corrective action plans, and ensure identified issues are transitioned effectively through resolution and effectiveness review.

Requirements

Occasional travel (5-10%) and occasional overtime. Physical demand level is typically sedentary with a possibility for occasional field visits. Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance policy.

Qualifications

NERC Compliance Specialist SG7

• Education: Associate's degree in business administration, computer science, engineering, or related field, or High School Diploma / GED and two (2) years of experience in compliance and/or Information Technology.
• Experience: Minimum of three (3) years of experience in addition to any experience noted above.

NERC Compliance Specialist Senior SG8

• Education: Associate's degree in business administration, computer science, engineering, or related field, or High School Diploma / GED and two (2) years of experience in compliance and/or Information Technology.
• Experience: Minimum of six (6) years of experience in addition to any experience noted above.

Skills

• Strong skills in communication, issue resolution, organization, and facilitation.
• Experience applying structured analysis methods (5-whys, casual factor analysis) preferred.
• Solid understanding of electrical power systems and NERC compliance preferred but not required.

Where you’ll work

This role sits on site in New Albany, Ohio.

Pay

• NERC Compliance Specialist SG7: $87,633 - $109,544
• NERC Compliance Specialist Senior SG8: $98,993 - $128,689

Benefits

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.