Neighborhood Traffic Monitor

Position Summary

The Neighborhood Traffic Monitor helps Branson uphold its commitments under the Town of Ross Conditional Use Permit (CUP) and Transportation Demand Management Plan (TDMP) by supporting safe, orderly, and courteous traffic flow on streets surrounding campus during arrival and dismissal periods. Monitors combine active observation of driver behavior in the neighborhood, and serve as a visible, friendly point of contact between Branson and its neighbors. This role directly supports Branson's pledge to the Town of Ross and neighboring residents to keep campus traffic net-neutral and to operate as a considerate, compliant neighbor.

Essential Duties & Responsibilities

• Monitor vehicle speed, stop-sign and stop-light compliance, queuing, and turning behavior on neighborhood streets used for school drop-off and pick-up
• Observe and note compliance with Branson's designated routes and restrictions, including prohibited turns, restricted streets, and posted speed limits, as outlined in the Transportation Handbook
• Discourage unsafe driving (speeding, blocking driveways or intersections, double-parking, illegal U-turns) through visible presence, hand signals, and direct, courteous communication with drivers
• Record and report the license plate, vehicle description, and nature of any repeated or serious violations to the Director of Operations for follow-up with the family, employee, or vendor involved
• Flag recurring problem locations or times to Operations so patterns can be addressed proactively (e.g., staffing adjustments, signage, communication to families)
• Serve as a courteous, approachable presence for residents on neighborhood streets; greet neighbors and respond respectfully to questions or concerns raised in the moment
• De-escalate tense interactions between drivers, pedestrians, and residents, and escalate unresolved concerns to the Director of Operations promptly
• Represent Branson's commitment to being a good neighbor consistent with the goals of the CUP, TDMP, and Transportation Handbook
• Relay neighbor feedback (e.g., recurring congestion, specific driver concerns, safety suggestions) to Operations staff for consideration
• Arrive on time and staff the post for the full scheduled shift in all weather conditions
• Wear the required uniform, high-visibility vest, and use an agency-approved stop paddle at all times while on duty
• Perform other related duties as assigned

Qualifications

• Working knowledge of pedestrian right-of-way rules, basic traffic laws, and safe crossing practices
• Strong observational skills and the ability to stay alert to surroundings and vehicles for extended periods
• Ability to communicate clearly, calmly, and diplomatically with students, parents, drivers, and neighbors, including in tense moments
• Good judgment and the ability to work independently with minimal supervision
• Comfort documenting observations accurately (e.g., vehicle descriptions, times, locations) for reporting purposes
• Reliability and punctuality; consistent attendance during the assigned arrival/dismissal windows
• Ability to stand outdoors for extended periods in all weather conditions
• Near and distance vision sufficient to observe traffic and pedestrians at a distance
• Ability to lift and control a stop paddle (approximately 5 lbs.) repeatedly, and to react quickly to avoid traffic hazards

Preferred

• Prior experience as a crossing guard, traffic monitor, or in a public-facing safety or customer-service role
• Familiarity with the Ross neighborhood streets surrounding Branson's campus
• Bilingual (English/Spanish) a plus

Why This Role Matters

Branson's ability to operate and grow in Ross depends on maintaining the net-neutral traffic commitment made to the Town of Ross under its amended CUP and TDMP. Traffic Monitors are a highly visible part of how Branson delivers on that promise - keeping students and neighbors safe, holding the community accountable to shared traffic expectations, and reinforcing Branson's reputation as a responsible, considerate neighbor.