Neighborhood Services Technician

About the Role

The Roving Neighborhood Services Technician prepares vacant apartment homes for new residents by completing repairs, installations, and inspections. This role ensures all units meet company standards by addressing maintenance needs and supporting the maintenance team as needed. Their work directly impacts resident satisfaction and property appeal. This position requires travel to assigned communities within a 25-mile radius of the primary location in the Houston, Texas region.

Responsibilities

• Prepare vacant apartments for new residents by completing repairs, cleaning, and ensuring all features are in working order per the Total Quality Make Ready (TQMR) program.
• Perform intermediate-level maintenance tasks, including light fixture replacements, minor plumbing repairs, appliance checks, HVAC PM, and drywall patching.
• Assist with painting, carpet cleaning, and exterior touch-ups to meet market-ready standards.
• Maintain inventory, report supply needs, and support the maintenance team with work orders and groundskeeping as needed.
• Maintain the cleanliness and curb appeal of the property, including grounds, parking lots, breezeways, amenities, and common areas.
• Provide emergency and on-call maintenance support as needed.
• Support the team with other duties as needed to maintain resident satisfaction and property standards.

Requirements

• EPA certification preferred.
• Prior experience in make-ready, maintenance, or a related field.
• Venterra certification of intermediate-level plumbing, electrical, appliance, and HVAC skills.
• Ability to prioritize and manage multiple unit turns efficiently.
• Strong attention to detail and a proactive approach to maintaining company standards.
• Ability to work flexible schedules, including participation in an on-call rotation.
• Clean Motor Vehicle Record required.
• Physical requirements: lifting/carrying over 75 lbs (rare), 25-75 lbs (occasional), and 1-25 lbs (constant).

Qualifications

• EPA certification preferred.
• Venterra certification of intermediate-level plumbing, electrical, appliance, and HVAC skills.

Benefits

• Competitive base salary and performance bonus.
• Health benefits: Medical (PPO), Dental, Vision.
• 401k matching.
• Paid vacation suite benefits.
• Employer-paid Short & Long-Term Disability.
• Educational assistance/reimbursement.
• 8 paid hours per year of Volunteer Time Off.
• Access to employee discounts with BenefitHub.

Company Overview

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home". The Venterra Team is focused on achieving excellence in serving its residents, employees, and investors. Venterra has been recognized with numerous awards for its workplace culture and is committed to out-caring the competition by prioritizing renter experiences.

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available upon request for candidates participating in the selection process. Applicants must be legally authorized to work in the United States without visa sponsorship.