Neighborhood Office Assistant (Convenient Care)

Responsibilities

• Greeting and checking in/checking out patients
• Verifying insurance coverage
• Reviewing patient registration
• Answering telephones
• Taking and returning messages
• Distributing incoming mail
• Serving as a liaison between CRNP providers, MA staff, physician offices, medical facilities and customers

Requirements

• High school diploma or GED
• 1 year of experience in a health care organization or an equivalent combination of education and experience

Qualifications

• Excellent communication and customer service skills
• Knowledge of communication procedures, typing and computer skills
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment

Preferred

• Prior front desk or concierge experience with excellent customer service focus in a healthcare setting or other similar location
• Strong organizational skills, with attention to detail
• Strong written and spoken communication