NCR Specialist – Salt Lake City, UT

About the Role

As an NCR Specialist, you will ensure that all products meet drawing requirements and specifications. You will participate in corrective action, root cause analysis, and continuous improvement initiatives.

Responsibilities

• Monitor the non-conformance process and escalate unresolved issues in a timely manner.
• Lead root cause investigations and corrective/preventative action plans with cross-functional support.
• Review supplier inspection certificates and reports.
• Communicate non-conformance status and solutions internally and externally.
• Lead cross-departmental and supplier efforts for internal rework and repair concepts and execution.
• Maintain Material Review Board (MRB) information for all projects.
• Review, apply, and write standard operating procedures and work instructions.
• Monitor ongoing non-conformances and applicable metrics.
• Bring non-conforming material into compliance using customer and internal specifications.
• Create and utilize Non-Conformance Reports and Engineering Change Requests.
• Identify, report, and recommend solutions for recurring quality control issues.
• Create 8D and 5 WHY Reports, corrective and preventative actions, and follow up as required.
• Maintain supplier relationships to ensure consistent and timely resolution of NCR issues.

Requirements

• Associates degree in a relevant discipline or equivalent experience.
• Previous experience with SQA or NCR responsibilities.
• Strong interpersonal and communication skills.
• Experience managing supplier performance, corrective action, and continuous improvement.
• Bias for action and timely resolution of issues.
• Proficient with all MS Office Suite applications and analytic tools.
• ERP systems experience a plus.