NCAA Financial Aid Advisor

Position Details

Position Title: NCAA Financial Aid Advisor
College/Division: Student Success & Enroll Management
Department: 521040-UNIV FIN AID & SCHOLARSHIP SVCS
Location: Las Cruces
Offsite Location (if applicable): Not specified
Target Hourly/Salary Rate: $43,908.80
Appointment: Full-time
Equivalency: 1.0
FLSA Status: Exempt
Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Job Duties and Responsibilities

• Follows NCAA, federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications.
• Serves as the designated liaison to the Athletic Compliance Department.
• Led policy research, implementation, documentation, and training for entire NMSU-system.
• Communicate complex NCAA athletic aid, financial aid and application procedures to prospective students, current students and their families in a clear, timely and professional manner.
• Resolving problems by clarifying issues, researching and exploring answers and alternative solutions, escalating unresolved problems when appropriate.
• Evaluating, verifying and revising financial aid and scholarship packages.
• Participates in the development, implementation, documentation and training of departmental procedures as appropriate.
• Participates in student orientations, entrance and exit interviews in accordance with federal, University and agency guidelines.
• Reviewing student's eligibility for outside scholarship funds per NCAA and University policies, and donor guidelines, adjusting existing aid packages as appropriate.
• Work together with the Associate Athletic Director for Compliance to monitor compliance with NCAA financial aid regulations.
• Collaborate with Associate Athletic Director on the initial, renewal and non-renewal scholarship agreements.
• Conduct federal need analysis, package student aid and make revisions to awards.
• Responsible for developing and maintaining a policy and procedure manual relating to Athletic aid and NCAA regulations.
• Aid in data updates by scanning, indexing and updating student records.
• Utilize problem-solving skills to assist students experiencing financial difficulties to develop plans that encourage retention and on-time graduation.
• Coordinate financial aid hearing request by student athletic.
• Responding to high volume of requests for information via email in a clear and timely manner.
• Maintain proactive contact with students and create solutions to potential setbacks that may affect student retention and works collaboratively with other departments to address and/or resolve issues.
• Utilize effective counseling skills in sometimes highly charged emotional situations.

Qualifications

• Education and Experience: Associate's Degree + 2 years of relevant experience or a Bachelor's degree.
• Preferred Qualifications: Bachelor's degree in a related field preferred.