NC Programmer

About the role

Performs research and engineering laboratory functions involving the testing, analysis and evaluation of materials and processes. Provides technical support to engineers on a variety of technical tasks. Analyzes technical data to determine applicability to design problems; selects from several possible design layouts; calculates design data; and prepares layouts, detailed specifications, parts lists, estimates, procedures, etc. Gathers, maintains, formats, compiles, and manipulates technical data, such as laboratory or material test results and engineering design changes. Produces engineering documentation, reports, drawings (flow charts, block diagrams, and schematics). Performs detailed mathematical calculations using established formulas; preliminary analyses of data where guidelines are provided in such areas as trajectory adequacy, model dimensional consistency; and quantitative judgments concerning technical data. Uses personal computer in performance of analyses and development of documentation/reports. Assembles electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments. Sets up and operates test equipment to evaluate performance of developmental parts, assemblies, or systems under simulated operating conditions, and records results.

Responsibilities

• Gather information to evaluate current work processes in order to determine the flow of work, time requirements, costs, and duration.
• Develop strategies and programs that improve the productivity and efficiency of the various work processes of the company.
• Apply various industrial engineering problem solving and productivity techniques to evaluate the improvement of recommended strategies and programs.
• File reports regarding product problems.
• Research technical issues.
• Manage and process customer orders.
• Walk customers through solutions.
• Review product change requests.
• Learn about product updates and new technologies.
• Resolve escalated customer complaints without the need for team lead intervention.
• Document troubleshooting and problem resolution steps.
• Participate in providing training to customers as required.
• Other duties as assigned.

Qualifications

Experience and Education

• 8+ years of relevant experience
• High school degree or equivalent, plus specialized training

Technical Skills

• Excellent attention to detail
• Working knowledge of customer specifications and requirements
• Basic computer skills
• Problem solving abilities
• Mastery of basic math (addition, subtraction, multiplication, division, and fractions)
• Strong teamwork and communication skills to get along with co-workers and be a team player
• Understand and obey safety requirements
• Commitment to keep work area clean and free of debris

Physical Requirements

• Extended screen time
• Long periods of sitting
• Potentially long hours

Supervisory Responsibilities

None.

Travel Required

N/A