Navy ERP Tier II Support Analyst - Secret Clearance

Responsibilities

• Analyze, resolve, and track end-user issues and problems as they relate to Navy ERP outgoing funding documents/RWOs (i.e. DD 448, 2276A, 7600B).
• Analyze, resolve, and track end-user issues and problems as they relate to workflow approvals on purchase requisitions.
• Gather and analyze Navy ERP data to answer data requests.
• Develop recommendations and alternatives to potential solutions to limit impacts.
• Assess business process recurring errors and locate root causes.
• Analyze and resolve Navy ERP problems and issues and work with the NBO and the Navy ERP Sustainment (i.e., NAVSUP Business Systems Center) teams to resolve Help Desk tickets.
• Perform analysis of changes and solutions being made to Navy ERP to develop testing methodologies and plans for the outgoing funding document/RWO and workflow processes.
• Execute outgoing funding document/RWO and workflow testing to ensure changes and solutions perform as documented and do not inversely impact NAVAIR's business processes.
• Assist in gathering and compiling inputs for proposed system and business process changes.

Qualifications

• Minimum Qualifications: One-year related experience may be substituted for one year of education, if degree is required. BS Degree Secret (or Interim) Clearance Required.
• Experience: Must have 2 to 4 years demonstrated experience providing business and financial support in a Navy ERP environment creating and maintaining outgoing funding documents/RWOs.