NAVIGATOR SPECIALIST

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our professionals continuously discover clinical innovations and enhanced access to up-to-date facilities, equipment, technologies, and research protocols. We offer competitive rates and compensation programs, a comprehensive benefits program, attractive working conditions, and opportunities for career growth through professional development.

About the role

Navigator Specialists in the Center for Healing provide ongoing supportive services to patients with substance use disorders. They offer education, service coordination, service linkage, and support to patients within healthcare, social service, and justice systems.

• Provide ongoing care-coordination and case management services.
• Guide linkage to appropriate clinical services including medication-assisted treatment (MAT), behavioral health treatment, and social services for individuals with Substance Use Disorder.
• Provide education, coordination, navigation, linkages, and support to individuals with Substance Use Disorder.
• Foster one-on-one supportive relationships built on trust and respect, encouraging engagement and retention in treatment to help patients reach and maintain optimal outcomes.
• Provide continuity of care by meeting patients in various clinical care settings, including emergency department visits, addiction treatment appointments, medical appointments, social service appointments, and therapeutic appointments.
• Identify health and wellness needs, barriers, and strengths, including physical health, medical and addiction treatment, social support, occupational and intellectual strengths and goals, financial, and housing.
• Perform outreach by meeting with patients in the community and act as allies and advocates for patient services.
• Attend Addiction Medicine clinical and programmatic conferences and meetings as required.

Requirements

• Registered Nurse, OR Licensed Practical Nurse with 2 years lived experience, OR Baccalaureate (BA) degree with 2 years lived experience, OR Associate degree with 4 years of lived experience, OR Certified Medical Assistant with 4 years of lived experience.
• High School Diploma required.
• 1 year of relevant experience if candidate has a bachelor's degree in a related field or 2 years of relevant experience if candidate has an associate's degree or is a Certified Peer Recovery Specialist.
• 4 years of relevant experience, either clinical or lived, if candidate is a Certified Medical Assistant.
• 4 years of relevant experience, either clinical or lived, accepted in lieu of bachelor's, associate's, or relevant certification.
• Lived experience with navigating the criminal-legal system preferred.
• Bilingual candidates preferred.

Skills

• Ability to communicate effectively with patients, visitors, and coworkers.
• Bi-lingual preferred.

Benefits

• Comprehensive benefits program for full and part-time employees, including health, dental, vision, life, disability, and retirement.