Navigator (Seasonal) - Lillie's Asian Cuisine

Responsibilities

• Greet guests in a professional, pleasant and helpful manner and directs them to their seats promptly and present them with menus
• Responds to guest inquiries and requests in a timely manner
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
• Handle guest complaints or issues professionally or bring them to the manager when necessary
• Take to-go orders over the phone and in person
• Responsible for a point-of-sale register and accepting credit cards, cash, comps or in payment of food and beverage charges
• Engage with guests to ensure they're happy with food and service
• Refill drinks and clear plates as needed during guest’s dining experience.
• Monitors restaurant activity to determine seating/dining flow.
• Performs opening and closing duties as directed by supervisor or manager

Qualifications

• 1 year of restaurant experience preferred
• Organizational skills
• Exceptional interpersonal and communication skills
• Positive attitude
• Work well in a team environment
• Ability to multitask
• Availability on weekdays, weekends, nights, mornings, and holidays
• Previous money handling experience preferred
• Must be professional and neat in appearance
• Ability to stand for extended periods of time