Navigator- Chart House

Overview Navigator - Chart House A Navigator is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one. Responsibilities Greet guests in a professional, pleasant and helpful manner and directs them to their seats promptly and present them with menusResponds to guest inquiries and requests in a timely manner Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests Handle guest complaints or issues professionally or bring them to the manager when necessary Take to-go orders over the phone and in personResponsible for a point-of-sale register and accepting credit cards, cash, comps or in payment of food and beverage chargesEngage with guests to ensure they're happy with food and service Refill drinks and clear plates as needed during guest’s dining experience.Monitors restaurant activity to determine seating/dining flow. Performs opening and closing duties as directed by supervisor or managerExhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and proceduresConsistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employeesDemonstrate a commitment to ensuring responsible gaming and responsible alcohol servicePerforms any other duties as assigned Qualifications 1 year of restaurant experience preferred Organizational skills Exceptional interpersonal and communication skills Positive attitude Work well in a team environment Ability to multitask Availability on weekdays, weekends, nights, mornings, and holidays Must be able to read and write in English and handle math calculations What We Offer You Benefit options availablePaid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com Pay Range USD $19.50 - USD $19.50 /Hr. Tipped Position This position does not earn tips