National Sales Director, Cell Therapy & Transplant
About the role
CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.
This role is responsible for leading the commercial strategy, build-out, and performance of the Cell Therapy & Transplant sales organization. The National Sales Director will recruit, develop, and lead a team of field-based sales professionals supporting the successful launch and growth of AlloHeme and future CareDx cell therapy and transplant molecular testing offerings. The role reports directly to the VP, Cell Therapy & Transplant and is remote, based anywhere in the United States.
Responsibilities
- Develop and execute the national sales strategy for AlloHeme and future Cell Therapy & Transplant products to achieve revenue growth, market adoption, and customer engagement objectives.
- Establish launch plans, account prioritization strategies, territory design, and execution frameworks that maximize commercial success.
- Recruit, hire, onboard, develop, and retain a team of high-performing Cell Therapy & Transplant Sales Representatives.
- Create a culture of accountability, collaboration, customer focus, and performance excellence while providing ongoing coaching and professional development.
- Develop and implement sales processes, performance metrics, forecasting methodologies, CRM standards, and business operating rhythms.
- Monitor leading and lagging indicators of success and drive continuous improvement across the organization.
- Develop national and regional strategies for engaging large academic medical centers, cellular therapy programs, and NCI-designated cancer centers.
- Support the field team in navigating complex stakeholder environments and removing barriers to adoption.
- Partner with sales representatives on key opportunities, executive-level customer engagements, and complex account strategies.
- Lead efforts to secure adoption within major transplant and hematologic malignancy centers while expanding CareDx's presence in the cell therapy and transplant market.
- Own national sales forecasting, pipeline management, territory performance reviews, and business planning processes.
- Deliver accurate forecasts and actionable insights to executive leadership regarding performance trends, opportunities, and risks.
- Partner closely with Marketing, Medical Affairs, Customer Experience, Sales Operations, Training, and Product Management teams to develop customer-centric solutions, generate market insights, and ensure successful execution of commercial objectives.
- Maintain deep knowledge of the evolving cell therapy and transplant landscape, including emerging clinical practices, competitive diagnostics, reimbursement dynamics, and unmet customer needs.
- Translate market insights into actionable solutions that address customer needs.
- Establish clear performance expectations and accountability measures; conduct regular coaching, field rides, business reviews, and talent development activities to maximize individual and team performance.
- Foster a positive and collaborative team environment, providing ongoing training and development opportunities to enhance team performance.
Requirements
- Bachelor’s degree required; advanced degree (MBA, MS, PharmD, PhD, or equivalent) preferred.
- Minimum 12 years of healthcare, life sciences, biotechnology, diagnostics, or specialty pharmaceutical sales experience.
- Minimum 5–7 years of people management experience with demonstrated success building and leading high-performing sales teams.
- Experience launching new products or commercial organizations preferred.
- Prior hematology-oncology sales experience required.
- Experience supporting bone marrow transplant and/or cellular therapy including CAR-T strongly preferred.
- Demonstrated experience selling into large academic medical centers, hospitals, health systems, and complex oncology centers.
- Proven experience developing sales processes, performance metrics, forecasting systems, and business operating frameworks.
- Strong track record of strategic account management and navigating multi-stakeholder buying environments.
- Experience managing complex, long-cycle sales processes and achieving commercial growth objectives.
- Diagnostic, molecular diagnostics, genomic testing, or laboratory services experience preferred.
- Demonstrated ability to collaborate effectively across Commercial, Medical Affairs, and Operations functions.
- Strong analytical, communication, presentation, and organizational skills.
- Proficiency with Salesforce, Microsoft Office Suite, and commercial analytics tools.
- Ability to travel approximately 50–75% nationally.
Key Characteristics
- Results Driven
- Strategic Leadership
- Team Builder & Talent Developer
- Strategic Account Management mindset
- Patient Focus & Customer-centricity
- Sense of Urgency
- Strong Communication Skills & Executive Presence
- Adaptability & Resilience
- Data Driven Decision Making
Benefits
- Competitive base salary and incentive compensation.
- Health and welfare benefits, including a gym reimbursement program.
- 401(k) savings plan match.
- Employee Stock Purchase Plan.
- Pre-tax commuter benefits.
- Living Donor Employee Recovery Policy: up to 30 days of paid leave annually for full-time employees who donate an organ or bone marrow.
Pay
Anticipated base salary range plus incentive variable compensation in the United States: $335,000—$360,000 USD. The final salary offered will be dependent on several factors including experience, education, and industry tenure.