National Operations Specialist

Responsibilities

• Provide on-site leadership and strategic direction in the event of staff vacancies together with the Regional Manager
• Train and manage the site staff including the Property Manager, Assistant Property Manager, Leasing & Marketing Manager, Maintenance Staff, and Community Assistants
• Monitor and regulate Accounts Payables, Accounts Receivable, Leasing and Marketing efforts and overall property operation
• Organize and accomplish successful resident move-out, property turn, and resident move-in in the event of a Property Manager vacancy while on-site
• Evaluate the financial budget and remain within the allotted budget
• Evaluate monthly income statements to determine accruals and reclassifications
• Conduct resident mediation and conflict resolution to provide a harmonious community
• Monitor and advise rate and leasing specials based on tour velocity and conversion

Requirements

• A background in Student Housing, property management, or marketing and leasing is imperative to the success of this position
• You will report to the Director, Training & Support
• This position is remote with 75% travel
• The salary range is $65K to $75K, plus an annual bonus

Qualifications

• Bachelor’s degree preferred or comparable experience in the student housing space
• 4+ years’ experience as a Property Manager or equivalent role
• Knowledge of the market competition, local businesses, and university
• Excellent planning to manage a team
• Communication with residents, team members, and senior management

Skills

• Driven individual
• True team player eager to help build the business
• Eagerness to provide the best resident experience
• Exceptional project management
• Excellent customer service and resident relations
• Desire to travel up to 75%
• Live within 1 hour of a major airport

Benefits

• Full-time Associate Benefits
• Health (PPO or HSA), dental, and vision
• Flexible PTO
• 13 paid holidays
• 401K – 100% match up to 5%
• Annual review and bonus program
• Paid parental leave

Pay

The salary range is $65K to $75K, plus an annual bonus.

Schedule

This position is remote with 75% travel.