National Operations Assistant

About The Role

The National Operations Assistant will provide administrative and operational support to help ensure the efficient day-to-day functioning of the firm's offices nationwide. This role will assist the Director of Operations and Operations team with office coordination, vendor communication, facilities-related needs, reporting, project tracking, and other operational initiatives. The ideal candidate is highly organized, proactive, detail-oriented, and comfortable coordinating multiple priorities across a growing national organization. This is an excellent opportunity for someone looking to develop their career in business operations within a professional services environment.

Primary Duties And Responsibilities

• Provide administrative and operational support to the Director of Operations and National Operations team
• Assist with day-to-day operational needs across the firm's offices nationwide
• Coordinate and follow up on requests from office administrators, vendors, and internal departments
• Assist with facilities-related matters, including maintenance requests, office services, equipment, and other operational needs
• Communicate with vendors regarding service requests, scheduling, and other office-related matters
• Maintain operational trackers, spreadsheets, reports, and other records
• Assist with tracking projects, deadlines, outstanding requests, and action items to ensure timely completion
• Support new office openings, office moves, expansions, and other operational projects as needed
• Assist with ordering, tracking, and coordinating office supplies, furniture, equipment, and other resources
• Prepare correspondence, reports, presentations, and other materials as requested
• Maintain organized electronic files and documentation related to operations, vendors, offices, and ongoing projects
• Coordinate meetings, prepare materials, and assist with follow-up on outstanding action items
• Collaborate with departments including Human Resources, Finance, IT, Marketing, Recruiting, and other administrative teams
• Assist with special projects and other operational or administrative responsibilities as assigned

Qualifications

• 1–3 years of administrative, operations, office coordination, or related professional experience preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and follow projects through to completion
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Strong problem-solving skills and willingness to take initiative
• Ability to communicate professionally with employees, leadership, vendors, and other business partners
• Ability to work effectively both independently and as part of a collaborative team
• Professional demeanor and ability to handle confidential or sensitive information appropriately
• Experience in a law firm, professional services organization, or multi-office environment is a plus, but not required

Benefits

• Medical, dental, and vision insurance
• Employer-paid life insurance and short-term disability
• 401(k) with employer match
• Paid vacation, holidays, and personal time off
• Opportunities for professional growth within a national law firm