National Credit Coordinator (100% Remote)

Workstream Specific Responsibilities

• Makes credit decisions and establishes payment terms within assigned authorities per Corporate Credit Policy Matrix
• Collects on national/large complex delinquent accounts and maintains portfolio for accuracy
• Maintains customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes
• Gathers financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers
• Sets up customer accounts and secures proper credit approvals for terms
• Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts
• Manages customer accounts receivable for terms compliance and ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely
• Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection
• Prepares annual credit reviews/write-ups and recommends credit limits in accordance with the Corporate Credit Policy
• Assists with credit reporting requirements
• Participates in special projects or tasks as assigned/requested by manager or supervisor

Personal Development

• Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader
• Engage in formal US Foods performance management process
• Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups
• Pursue other personal learning and development initiatives

Qualifications

• Education/Training: High School Diploma or GED Required
• Associates degree or Credit Business Associate (CBA) Certification is desired
• Related Experience/Requirements: 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
• 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
• 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
• Food service or similar distribution experience is desired

Knowledge/Skills/Abilities

• Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required)
• Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand
• Ability to work using multiple screens using different applications
• Ability to balance multiple priorities while meeting deadlines
• Ability to work independently and in a professional manner
• Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
• Ability to guide other team members regarding best practices and complex situations
• Strong problem-solving skills with the ability to find the root cause of issues
• Ability to collaborate cross-functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions
• Proficiency in using a variety of web based and mainframe systems to perform job activities
• Must have attention to detail

Physical Requirements

• Must be able to perform data entry and focus on work for 8 hours a day

Benefits

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Compensation

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds).

Pay

The expected base rate for this role is between $24 - $37

Schedule

This role will also receive overtime compensation.