National Bankruptcy Processor - PCN

About the role

The National Bankruptcy Processor is responsible for protecting the client's interest by reviewing loans for possible legal action and taking all necessary actions to protect the client's interest without individual requests from the client.

Responsibilities

• Notices of Payment Change (“PCN”): Prepare PCN referrals and validate PCN drafts prepared and uploaded by the legal team. Determine the correct prior and new payment amounts by using the client’s system. Review PCNs in accordance with all jurisdictional requirements and notify the client of any credits required and request system adjustments for same. Monitor and adhere to court deadlines.
• Title Review: Review mortgages, assignments, notes, and allonges to determine any missing gaps in the chain of title. Review and interpret client systems and update data per client’s expectations. Ensure local counsel has all necessary information to complete various notices and filings. Move all non-active files quickly through to closing. Regularly monitor reports that are generated by the client’s system to ensure that files are handled smoothly and timely.
• ECF Mail/AACER: Review electronic mail from the court. Determine and proceed with any action needed in response to court mail received. Participate in company-sponsored educational seminars. Perform all other duties as assigned.

Requirements

• High School Diploma required, Bachelor Degree preferred
• Two or more years of experience in the bankruptcy and/or Mortgage Servicing arena
• Proven track record of dependability and punctuality required
• Usage of LPS is required; must be familiar with all Facets of LPS, including LPS Intercoms, LPS Reports, and LPS/ Client Directives
• Must possess basic understanding of the fundamentals of Chapter 7, 11, and 13 Bankruptcies
• Must be proficient with numbers and basic accounting
• Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet

Qualifications

• General Competency Factors: Proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet. Strong written and verbal communications skills. Excellent customer service to internal and external customers. Identifies and solves issues in a timely manner. Team player and willing to help others in their department. Extremely organized and capable of multi-tasking. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm’s vision, mission, and core values. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Develops professional relationships and builds rapport with others. Good work ethic and willingness to adapt to change.

Skills

• Proficiency in software tools including but not limited to Word, Excel, Outlook, and the Internet
• Strong written and verbal communications skills
• Excellent customer service to internal and external customers
• Identifies and solves issues in a timely manner
• Team player and willing to help others in their department
• Extremely organized and capable of multi-tasking
• Conscientious with respect to work completion, deadlines, time management and attendance
• Takes initiative in face of obstacles and identifies what needs to be done and takes action
• Demonstrates commitment to Firm’s vision, mission, and core values
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking
• Develops professional relationships and builds rapport with others
• Good work ethic and willingness to adapt to change

Benefits

• Company Paid Life and Disability Insurance plans
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth

Pay

• Hourly

Schedule

• Remote Work