National Air Logistics Healthcare Manager

About the role

The National Air Logistics Healthcare Manager is responsible for leading and overseeing the healthcare vertical within the Air Logistics organization across the country. This role drives strategic growth, operational excellence, customer satisfaction, and compliance with healthcare and life sciences industry requirements.

Responsibilities

• Develop and execute the national healthcare air logistics strategy to support business growth and customer retention.
• Serve as the subject matter expert for healthcare and life sciences logistics, providing guidance on industry best practices and compliance requirements.
• Build and maintain strong relationships with key healthcare customers, stakeholders, and strategic partners.
• Maintain and improve operational performance, service quality, and customer satisfaction across the healthcare logistics portfolio.
• Collaborate with sales, operations, customer care, and compliance teams to deliver customized healthcare logistics solutions.
• Ensure adherence to all applicable regulatory and quality standards, including GDP, temperature-control requirements, and customer-specific SOPs.
• Identify new business opportunities and support commercial initiatives within the healthcare and life sciences sector.
• Analyze market trends, customer feedback, and performance metrics to drive continuous improvement and innovation.
• Lead, coach, and support teams involved in healthcare logistics activities, fostering a culture of excellence and accountability.
• Maintain and promote company policies, operational standards, and compliance requirements at all times.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, Life Sciences, or related field.
• 4-7+ years of experience in air logistics, freight forwarding, healthcare/life sciences logistics, or supply chain management.
• Strong knowledge of healthcare logistics, temperature-controlled transportation, GDP standards, and regulatory compliance.
• Proven experience in customer relationship management, business development, and operational leadership.
• Strong understanding of international air freight operations, transportation networks, and supply chain best practices.
• Proficiency in Microsoft Office and logistics management systems.
• Willingness to travel as needed.
• Strategic thinking and business acumen.
• Strong leadership, coaching, and team development skills.
• Excellent communication and presentation abilities.
• Relationship-building and stakeholder management expertise.
• A customer-focused mindset with a commitment to service excellence.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to influence cross-functional teams and drive results.
• Adaptability, resilience, and ability to thrive in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple priorities effectively.

Qualifications

• Experience in healthcare logistics, temperature-controlled transportation, and regulatory compliance.
• Knowledge of international air freight operations and supply chain best practices.
• Strong interpersonal and communication skills.
• Ability to build and maintain strong relationships with key stakeholders.
• Proven track record in driving business growth and customer satisfaction.
• Experience in developing and executing logistics strategies.
• Understanding of regulatory requirements and compliance.

Skills

• Strategic planning and implementation.
• Customer relationship management.
• Operational leadership and management.
• Regulatory compliance and policy adherence.
• Collaboration and teamwork.
• Problem-solving and decision-making.
• Financial analysis and budgeting.
• Project management.

Benefits

At Kuehne+Nagel, we offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $95,000 and $110,000 annually. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Pay

The hourly wage range for this position is between $95,000 and $110,000 annually.

Schedule

Not specified.