National Accounts - Remote Field Operations Technician

Responsibilities

• Travel to project locations to support installation activities, head-end terminations, system startup, and commissioning efforts.
• Affirm system functionality and ensure installations meet project specifications and customer requirements.
• Maintain accurate system documentation, test results, and project records.
• Partner with Engineering and Advanced Integration teams to support system deployment and commissioning activities.

Field Operations Oversight

• Assess site conditions, installation quality, project risks, and overall readiness.
• Monitor installation progress and verify compliance with project standards and best practices.
• Identify opportunities to improve efficiency, quality, and execution consistency across sites.
• Communicate field observations and emerging risks to project stakeholders to support proactive decision-making.

Site Leadership

• Provide guidance and support to technicians, subcontractors, and trade partners during project execution.
• Ensure compliance with company standards, project specifications, and installation requirements.
• Promote alignment around project milestones, priorities, and execution expectations.
• Support Site Leads and subcontractors with field coordination and project delivery activities.

Project Coordination

• Collaborate with Project Managers to communicate field conditions that may impact scope, schedule, or budget.
• Cookordination with general contractors, customers, and trade partners to support site access, logistics, and work planning.
• Sustain multiple active projects simultaneously while maintaining consistent communication and follow-through.
• Facilitate coordination between field teams, commissioning resources, and project stakeholders.

Operational Readiness & Continuous Improvement

• Verify systems, documentation, and site conditions are prepared for commissioning and customer turnover.
• Support project closeout activities and final acceptance processes.
• Track recurring field observations and recommend opportunities for process improvement.
• Share best practices and lessons learned across projects to improve overall field execution.