National Accounts Billing Specialist

About the role

The National Accounts Billing Specialist plays a vital role in ensuring accurate and timely billing operations for national accounts within a fast-paced environment.

Responsibilities

• Prepare and submit pricing transmittals and invoices accurately and efficiently.
• Manage a consistent workload of invoicing tasks with minimal supervision.
• Review peer transmittals for accuracy and compliance with guidelines.
• Generate and analyze weekly billing escalation and aging reports.
• Assist with resolving routine discrepancies.
• Upload invoices to customer portals and ensure adherence to client-specific requirements.
• Provide coverage for team leads and peers as needed, maintaining seamless operations.

Knowledge, Skills, and Abilities

• Ability to interpret and apply policies and procedures effectively to resolve well-defined issues.
• Strong communication skills to coordinate across departments and interact with a diverse team.
• Demonstrated ability to maintain high levels of productivity and manage multiple priorities efficiently.
• Knowledge of billing systems, customer portal navigation, and proficiency in Microsoft Office Suite (Excel, Word, Teams).
• Strong analytical skills for reviewing and verifying billing information.
• Advanced proficiency with Microsoft Office 365.

Leadership Competencies

• Instills Trust
• Communicates Effectively
• Demonstrates Customer Focus
• Takes Initiative
• Makes Quality Decisions
• Drives Growth
• Ensures Accountability
• Drives Results

Work Environment and Physical Demands

• In-office environment.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Education and Experience

• High School diploma or equivalent is required.
• Associate or bachelor’s degree preferred.
• Combining experience in accounting or finance practices of 1 to 3 or more years with education is desirable.