National Account Executive

Duties

• Manage customer relationships by developing regular communications with key customer personnel.
• Respond promptly to all complaints from customer and follow up to ensure problem resolution.
• First level of support for product development, agency retention of business, and partnership support for growth.
• Act as liaison between customer and company to work out details regarding services, products, and problems.
• Attend customer functions, industry trade shows and conferences, etc., to secure positive relations with customer and Agencies they support.
• Communicate and coordinate as the primary channel of communication between corporate headquarters and purchasing, information services, and accounting departments.
• Promote customer profitability by working with account managers to retain and grow accounts and maintain profitability.
• This may include, but is not limited to managing dead and slow inventory, accounts receivable/deposits, unrealistic service requests and balanced loads, etc.
• Inventory management by working with brokers and supplier reps to keep up with customer's needs.
• Work with purchasing to ensure products needed to service multi-unit customers are ordered timely.
• Cook with purchasing and operations to achieve goals of no dead stock, damaged goods, or out of stock items.
• Respond to problems with inventory as needed.

Required Qualifications

• Bachelors, or equivalent experience
• 1-2 years sales, supplier management, sales support experience
• Intermediate Microsoft Excel experience

Compensation

$58,000 - 75,000 base salary + 20% annual incentive potential