National Account Director

About the role

This position will lead and manage a team of National Account Managers to expand and develop FS National Accounts with growth channels, including C-Stores, Assemblers, and QSR/FSRs in Canada. As a key member of the National Accounts Leadership team, the Director of National Accounts, Growth Channels will collaborate across Sales, Marketing, Insights, and R&D to refine and execute strategies with partners to drive top and bottom-line growth.

Responsibilities

• Manage a team of National Account Manager direct reports.
• Develop and execute strategies within the Growth Channels Team to elevate operator partnerships and exceed annual revenue/volume and profit KPIs.
• Collaborate with Marketing, Insights, R&D, S&OP, and Finance to launch new custom products and increase velocities with existing SKUs.
• Work with Pricing, Finance, and Category Marketing to understand product and customer margins and expand profitability accordingly.
• Prepare and deliver sales and marketing presentations by establishing plans for customer interface, determining sales objectives, developing a presentation outline, compiling required data and information, making presentations, following up on resulting issues or opportunities, and evaluating results.
• Negotiate new and renew existing customer contracts to maximize shareholder value for CHG in conjunction with cross-functional stakeholders.
• Responsible for the annual budget process for NA Growth Channels.
• Partner with National Accounts VP to represent the Growth Channels + Canada, elevating insights, challenges, and opportunities for growth.
• Ensure sales opportunities are captured accurately and kept up to date in the pipeline tool and communicated across the organization.
• Attend trade shows and customer events as necessary/required.
• Execute all required paperwork in a timely fashion.
• Perform all other duties as assigned.

Requirements

• Bachelor’s Degree.
• 10+ years of related experience.
• Strong track record of winning and growing strategic accounts with $10M of new business.

Skills

• Proficient use of computer, Microsoft Office (Word, Excel, PowerPoint), and other related applications or software.
• Demonstrated leadership and ability to develop cross-functional relationships with Marketing, Revenue Growth Management, Purchasing, Innovation/R&D, Customer Service, and Quality Assurance departments.
• Deep experience managing C-store accounts as well as familiarity with Canadian National Accounts/Away from Home market and customers.
• Experience commercializing custom products with National FS Accounts.
• Strong verbal and written communication skills.
• Ability to work effectively with diverse groups of associates and customers ranging from entry-level to executive-level positions.
• Ability to manage multiple tasks, often with competing deadlines.
• Ability to prioritize projects and clearly communicate direction internally and externally.

Supervisory Responsibilities

• Manage two or more National Account Managers.
• Hire, train, and develop team to achieve business objectives and career growth.
• Supervise and monitor work performance of direct reports, including making final decisions on hiring and disciplinary actions, evaluating program/work objectives and effectiveness, and realigning work and staffing assignments as needed.
• Develop functional responsibilities of individual(s) that report to this position and ensure best-in-class output is created.

Working Conditions

• Typical work in an office environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Substantial travel required (40-70% of the time), which may vary depending on business needs.
• Must live near a major metro airport in the US or Canada.

Expectations

Will demonstrate, promote, and exemplify the Company’s Core Values – Integrity/Respect, Empowerment, Accountability, Collaboration, and Agility.

Pay

The salary range for this role is $128,380.00 - $248,491.00. This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including job-related knowledge, skills, and experience, along with geographic location.

Benefits

• Medical, dental, and vision insurance.
• Flexible savings account and health savings account.
• 401K matching savings plan.
• Employee assistance program and wellness programs.
• Life insurance, AD&D insurance, and disability insurance.
• Tuition reimbursement and student loan counseling.
• Employee referral program.
• Paid time off.