Nashville Riverboats Food & Beverage (FOH) Manager
About the role
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ThenResponsibilities
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Requirements
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Benefits
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Pay
Competitive annual salary starting at $70,000.00 with incentive/bonus opportunity.
Schedule
Availability for weekdays, evenings, weekends, holidays, and special events required. Role is active, requiring significant standing, walking throughout the vessel, navigating stairs and multiple decks, assisting with service and setup, and working alongside the team.
We need to ensure we don't duplicate content. Let's extract About the role content: first paragraph after title: "Nashville Riverboats is growing! With an additional vessel joining our fleet soon, we are looking for a strong, hands-on Food & Beverage Manager to help us build the team, systems, and service standards needed for our next phase of growth. This is not your typical Nashville F&B management job. We aren't a Broadway honky-tonk, and we're not trying to be one. Nashville Riverboats offers guests a relaxing escape from the downtown nightlife scene, a welcoming, family-friendly experience built around Southern hospitality, scenic river cruising, dining, live entertainment, and special events. We need a leader who understands that experience and can bring it to life every day. This Is a Hands-On Leadership Role Our F&B Manager isn't someone who manages from an office. You'll be on the vessel, on the floor, and alongside your team. You'll lead servers, bartenders, and support staff through everything from sightseeing cruises and casual service to dinner cruises, weddings, corporate events, and private celebrations. You'll jump in when the team needs help, notice the small details before a guest does, and hold people accountable when standards aren't being met. We're looking for someone who takes genuine ownership of their operation. If something isn't right, you don't walk past it, you fix it." We can put that as About the role. Responsibilities: bullet list from "What You'll Do". Let's extract each sentence as bullet. - Lead day-to-day onboard food and beverage operations across dining, bar, banquet, and event service. - Set clear expectations and hold the team accountable for service, cleanliness, presentation, professionalism, and attention to detail. - Be highly visible during service, actively supporting the team and engaging with guests. - Recruit, onboard, train, coach, and develop servers, bartenders, support staff, and emerging leaders. - Conduct pre-shift meetings and ensure employees understand the day's cruise, service expectations, safety considerations, assignments, and special events. - Create a positive, professional work environment while addressing performance or behavioral concerns promptly and consistently. - Partner closely with HR on hiring, onboarding, training, employee relations, performance management, accommodations, workplace concerns, and company policies. - Manage scheduling and labor based on cruise volume, events, and operational needs. - Monitor food and beverage costs, inventory, ordering, waste, and other key operating expenses. - Oversee POS procedures, cash handling, reporting, and reconciliation. - Maintain high standards for alcohol service, food safety, sanitation, and regulatory compliance. - Work closely with Culinary, Marine Operations, Sales, Events, Entertainment, and company leadership to execute a seamless guest experience. - Help prepare the operation for the addition of our next vessel, including staffing, training, processes, and service execution. That's responsibilities. Requirements: from "What We're Looking For" and "Working on a Passenger Vessel Hospitality on the water is different..." plus availability. Let's extract: - 4+ years of progressive F&B leadership experience, preferably in high-volume restaurants, hotels, resorts, banquets, weddings, entertainment venues, or event-driven hospitality. - Strong understanding of front-of-house operations, beverage service, labor management, inventory, cost controls, and guest-service standards. - Demonstrated ability to lead, coach, develop, and hold employees accountable. - Hands-on management style and willingness to jump into service when needed. - Exceptional attention to detail and the ability to identify operational issues before they impact the guest. - Strong judgment, professionalism, and emotional intelligence when handling employee or guest concerns. - Foundational understanding of HR principles, including appropriate documentation, performance management, harassment and discrimination prevention, accommodations, confidentiality, and when to involve HR. - Strong organizational and follow-through skills, you don't leave problems or projects half-finished. - Ability to remain calm, organized, and professional during busy services and unexpected operational challenges. - Genuine commitment to creating a welcoming, polished, and family-friendly guest experience. - Understanding that working on a passenger vessel requires preparation, communication, inventory, staffing, and attention to detail; managers must anticipate needs, solve problems quickly, and lead confidently in a unique working environment. - Ability to spend significant portions of shift standing, walking throughout the vessel, navigating stairs and multiple decks, assisting with service and setup, and working alongside the team. - Availability for weekdays, evenings, weekends, holidays, and special events required. We could split into Requirements and maybe Skills, but we can combine into Requirements. Benefits: list from "Manthey Hospitality Offers ...": - Competitive annual salary starting @ $70,000.00 - Incentive/bonus opportunity - Medical and ancillary benefits - 401(k) with employer match - Free parking - Complimentary cruises and employee discounts - Leadership and growth opportunities as our Nashville operation expands Pay: we could separate salary and incentive, but we already have salary in benefits. However instructions: include Pay section only if posting actually states them. It does state salary. We could put Pay section with salary and incentive, and Benefits section with other benefits. But we might duplicate salary. Better to have Pay section for salary and incentive, Benefits for other benefits. Thus: Pay: - Competitive annual salary starting at $70,000.00 - Incentive/bonus opportunity Benefits: - Medical and ancillary benefits - 401(k) with employer match - Free parking - Complimentary cruises and employee discounts - Leadership and growth opportunities as our Nashville operation expands Schedule: we already have availability and physical demands; we could put Schedule section with availability and physical demands. But we already used physical demands in Requirements; maybe better to move physical demands to Schedule? However schedule typically refers to hours/shifts. Physical demands could be separate but we don't have a section for "Physical Demands". Could include in Requirements. Let's keep schedule just about availability. Thus Schedule: - Availability for weekdays, evenings, weekends, holidays, and special events required. Physical demands could be part of Requirements. Let's craft HTML. We must not include any markdown fences. Just raw HTML. We'll produce:About the role
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Responsibilities
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Requirements
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Pay
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Benefits
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Schedule
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Nashville Riverboats is growing! With an additional vessel joining our fleet soon, we are looking for a strong, hands-on Food & Beverage Manager to help us build the team, systems, and service standards needed for our next phase of growth. This is not your typical Nashville F&B management job. We aren't a Broadway honky-tonk, and we're not trying to be one. Nashville Riverboats offers guests a relaxing escape from the downtown nightlife scene, a welcoming, family-friendly experience built around Southern hospitality, scenic river cruising, dining, live entertainment, and special events. We need a leader who understands that experience and can bring it to life every day. This is a hands‑on leadership role. Our F&B Manager isn't someone who manages from an office; you'll be on the vessel, on the floor, and alongside your team. You'll lead servers, bartenders, and support staff through everything from sightseeing cruises and casual service to dinner cruises, weddings, corporate events, and private celebrations. You'll jump in when the team needs help, notice the small details before a guest does, and hold people accountable when standards aren't being met. We're looking for someone who takes genuine ownership of their operation. If something isn't right, you don't walk past it—you fix it.
Now Responsibilities list as above. Now Requirements list: include all bullet points. Let's list them: - 4+ years of progressive F&B leadership experience, preferably in high-volume restaurants, hotels, resorts, banquets, weddings, entertainment venues, or event-driven hospitality. - Strong understanding of front-of-house operations, beverage service, labor management, inventory, cost controls, and guest-service standards. - Demonstrated ability to lead, coach, develop, and hold employees accountable. - Hands-on management style and willingness to jump into service when needed. - Exceptional attention to detail and the ability to identify operational issues before they impact the guest. - Strong judgment, professionalism, and emotional intelligence when handling employee or guest concerns. - Foundational understanding of HR principles, including appropriate documentation, performance management, harassment and discrimination prevention, accommodations, confidentiality, and when to involve HR. - Strong organizational and follow-through skills; you don't leave problems or projects half-finished. - Ability to remain calm, organized, and professional during busy services and unexpected operational challenges. - Genuine commitment to creating a welcoming, polished, and family-friendly guest experience. - Understanding that working on a passenger vessel requires preparation, communication, inventory, staffing, and attention to detail; managers must anticipate needs, solve