Full Time Assistant Manager -RiverTown Crossings

Responsibilities

• Aid the Chief Workshop Manager in assigning daily tasks to associates and directing their work.
• Support hiring and promotion decisions, offering feedback and making recommendations about applicant selection and staff advancement.
• Lead and motivate your team during scheduled shifts, enforcing and adhering to Build-A-Bear Workshop policies, procedures, and standards.
• Identify and report any potential violations to the Chief Workshop Manager or District Manager immediately, and assist in implementing appropriate disciplinary actions.
• Drive sales as the Floor Leader by coaching Bear Builders and fostering a Guest experience that aligns with the Experience First culture.
• Ensure merchandising displays and layouts comply with brand standards, creating an inviting and cohesive store environment.
• Exercise common sense and independent judgment to maintain operational efficiencies, adhere to store safety policies, and resolve Guest issues.
• Oversee inventory management processes, including receiving, stocking, and conducting inventory counts.
• Assist in building and developing a high-performing team that consistently delivers an exceptional Guest experience.

Requirements

• At least 2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
• A high school diploma, with a basic understanding of common store technology solutions (POS, scheduling, HRIS, time and attendance).
• Preferred qualifications include 2-4 years of store management experience and an associate's or higher degree in business, management, or a related field.

Behavioral Traits for Success

• Thrives in a high-engagement Guest experience environment.
• Balances creativity and fun with accountability and dependability.
• Connects with and inspires others to drive results.
• Exercises common sense and sound judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Unites teams to deliver strong results.
• Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure.
• Lets a confident extraverted style that can enliven, engage, and positively impact individuals and groups.
• Maintains a positive outlook despite challenging circumstances.

Working Environment

• Ability to work a typical retail schedule, including days, evenings, weekends, and holidays.
• Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day.
• Work environments include indoor/outdoor malls, strip centers, and other retail locations.
• Lift up to 25 pounds.