NASA ISS Ground Systems Controller

4M Research, Inc. (4M) is a woman-owned small business established in 2007 and headquartered in Huntsville, AL. 4M specializes in Systems and Software Engineering and Analysis, Information Technology, Planning and Analysis, Health and Human Services, and Field Support Services to a variety of customers including MDA, NASA, and AMCOM.

About the role

The successful candidate will work in a control room environment to provide ground system support services for International Space Station (ISS) Ground Systems, including Operations Engineering support for ISS Payloads and other NASA programs. The Ground Systems Controller is responsible for configuring, monitoring, and recovering critical ground system services required to support the Marshall Operations Systems, Services, and Integration II (MOSSI II) contract. Critical services include telemetry receipt, routing and archival, voice/video distribution, and configuration management systems. Operations are conducted 365x24x7.

Responsibilities

• Configure, monitor, and recover critical ground system services for ISS Ground Systems.
• Support telemetry receipt, routing, and archival.
• Manage voice/video distribution and configuration management systems.

Requirements

• Associate's degree or equivalent related experience (4 years of relevant experience may be substituted for degree).
• Ability to obtain and maintain a public trust clearance (U.S. Citizenship is required).
• Working knowledge of desktop applications including word processing, spreadsheet, and database programs.
• Willingness and ability to work all shifts (11 p.m. to 7 a.m., 7 a.m. to 3 p.m., and 3 p.m. to 11 p.m.), including weekends and holidays (40 hours per week).
• Excellent writing and speaking skills.
• Must successfully complete a rigorous training certification program to retain the position.
• Ability to work well in a team environment.

Qualifications

• Bachelor's degree in a STEM-related field preferred.
• Experience demonstrating the ability to work well under pressure.
• Working knowledge of Linux/Unix and Microsoft command line functions a plus.
• Previous experience working in a help desk call center, computer systems maintenance, plant operations, etc., preferred.
• An interest in NASA and the space program.

Schedule

• Full-time, on-site work at Redstone Arsenal, AL.
• 365x24x7 operations, including weekends and holidays.
• Shift work: 11 p.m. to 7 a.m., 7 a.m. to 3 p.m., or 3 p.m. to 11 p.m.

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.