Named Account Manager

About the role

We are seeking dynamic and results‑driven Named Account Managers (NAM) to join our team. The NAM will prospect and manage a list of assigned existing accounts as well as pursue new logo opportunities within the region, selling Mitel’s products through channel partners. The role covers specific geographic territories (West: WA, CA, TX, IL, UT – Hospitality accounts; Mid‑South‑East: SC, NC, VA, MD – various verticals).

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account‑related matters.
• Generate business opportunities and manage the sales process through to closure.
• Collaborate with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business‑value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing issues.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions.
• Collaborate with cross‑functional teams to develop and implement strategic sales plans that achieve targets and drive revenue growth.
• Conduct in‑depth discovery sessions with potential clients to uncover pain points and business objectives.
• Customize product presentations and demonstrations to showcase how our technology solutions solve specific client problems.
• Provide timely and accurate sales forecasts and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements

• Bachelor’s degree preferred; or relevant experience in lieu of degree.
• 5+ years of experience in consultative technology sales, focusing on Unified Communications and Contact Center solutions.
• Successfully managed a $3M+ quota.
• Experience selling into SLED, Healthcare, Retail, and Manufacturing verticals.
• Knowledge of cloud computing, VMware, and data centers (required asset).
• Familiarity with competitive solutions such as RingCentral, 8x8, Cisco, Avaya, Zoom, Dialpad, etc. (a plus).
• Creative business planning and implementation of sales initiatives.
• Strong account‑planning skills.
• Proven track record of meeting or exceeding sales targets using a consultative approach.
• Excellent negotiation, communication, and relationship‑building abilities.
• Outstanding organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency with CRM software and other sales tools for pipeline management and reporting.
• Ability to work independently and as part of a collaborative team.

Compensation

Total Target Compensation: $110,000 – $165,600. This range includes base salary plus commission; a general description of the commission structure is available upon request. The range is inclusive of the target incentive. Exact compensation may vary based on skills, experience, location, market data, and existing team equity.

Benefits

• Affordable medical, dental, vision, life, and disability insurance.
• Matching 401(k) plan.
• Paid time off (holiday, vacation, and sick).
• Employee Assistance Program.
• Reward and Recognition Programs.
• Additional benefits may vary based on full‑time or part‑time status.