Named Account Executive, Enterprise Non-Profit (Northeast)

About the role

As a Strategic Account Executive specializing in selling into Strategic Non-Profit organizations, you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.

Responsibilities

• Play a critical role in establishing and nurturing strong relationships with Strategic Non-Profit organizations.
• Understand and communicate the unique requirements of your clients.
• Demonstrate the value of Salesforce products and assist clients in achieving their mission-critical objectives.
• Align your software offering to build a custom solution that your clients can't live without.
• Engage and create alignment among executives in the C-Suite, IT, and the Mission.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand the challenges our customers are working to solve for and develop a strong point of view as to how we can partner to help.
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
• Coordinate internal Salesforce resources to meet customer business needs.
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
• Share Salesforce value proposition for existing and/or new customers.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

Requirements

• Minimum of 7-10 years of full cycle SaaS closing experience.
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem-solving and negotiation abilities.
• Experience (and enjoyment!) collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates.
• Financial Acumen.
• Solid career longevity and track record of success.
• Understanding of what an account plan/mutual close plan is and how it leads to success.
• Solid business acumen around forecasting and customer management.
• Self-motivated with a commitment to achieving and exceeding sales targets.

Qualifications

• Knowledgeable about your clients' specific challenges and business objectives.
• Ability to align your software offering to build a custom solution that your clients can't live without.
• Strong storytelling skills to present across multiple departments.
• Experience in dynamic environments, able to shift gears at a moment's notice and provide excellent customer service.

Skills

• Strategic Account Management.
• Customer Relationship Management.
• Product Knowledge.
• Communication and Interpersonal Skills.
• Problem Solving and Negotiation.
• Collaboration with Internal Teams.
• Financial Acumen.
• Business Acumen.
• Account Planning and Mutual Close Plan Understanding.
• Self-Motivation and Achievement of Sales Targets.

Benefits

At Salesforce, we offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pay

The typical base salary range for this position is $123,200 - $164,850 annually. Specific ranges may vary by location. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $135,300 - $181,000 per year.

Schedule

Not specified.