Nail Technician, Wellness, Spa & Fitness - $500 Sign on Bonus

Rio Verde, 20 minutes north of Scottsdale, Arizona

Pay

$15.15 per hour + Commission

$500 new hire sign-on bonus after 90 days of employment.

Benefits

• Medical, dental, and life insurance plans (eligible the first of the month following 60 days of full-time employment for hourly full-time team members working 30+ hours per week).
• Paid Time Off (PTO) accrual at a rate of 120 hours per year for full-time team members.
• 7 paid holidays annually for full-time team members.
• Paid Sick Leave accrual for part-time team members (per state guidelines).
• 401(k) plan eligibility for all team members 21+ after 30 days of service.

About the role

The Nail Technician manages the delivery of nail technician services (manicures and pedicures) and works to create a healthy, stress-free environment for clients. This position reports to the Assistant Spa & Fitness Director and works directly with the Spa & Fitness Director.

Responsibilities

• Ensure the BlueStar experience for members and guests by modeling and maintaining standards set in the BlueStar 10 and adhering to BSRG and facility policies.
• Maintain a professional, confidential practitioner-client relationship; use universal precautions and code of ethics when providing services.
• Assess client contraindications that may prevent a service from taking place.
• Remain focused on client care during sessions; engage in conversations related to the client’s interests and concerns.
• Practice health care protocol; report any incident or accident to a supervisor.
• Perform all treatments on the services menu based on current certifications.
• Know all spa services offered and suggest other beneficial spa treatments.
• Create and maintain client cards, services provided, and treatment notes.
• Maintain the highest level of product knowledge and ingredients; explain ingredients, product benefits, and recommend products for home use (minimum 25% service-to-sales ratio).
• Inform Spa & Fitness Director of product inventory needs.
• Maintain a clean and sanitized work environment; clean and disinfect work area daily.
• Work assigned schedule; begin and end all treatments on time; ensure work areas are clean and set according to procedures.
• Attend all scheduled meetings and professional trainings, as requested.
• Assist staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
• Other duties and responsibilities as assigned.

Requirements

• High school diploma or equivalent preferred.
• One year of previous customer service and nail technician experience preferred.
• Must maintain all current licenses and certifications required on a state and local level.
• Participate in continuing education courses (CEU), if required by the state for license renewal, and remain current on techniques.
• Computer literate.
• Ability to explain and promote treatments, services, and products to guests.
• Ability to speak and provide a manicure or pedicure simultaneously, sometimes with distractions; willingness to respond to client’s questions or concerns.
• Ability to write client notes, reports, and correspondence.
• Strong communication skills to positively and effectively interact with team members and supervisors about job tasks and responsibilities.
• Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
• Self-motivated, able to follow direction, and work independently with minimal supervision.
• Demonstrates initiative, with the ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
• Good time management, organization, and follow-up skills.
• Consistently achieves high work standards; attention to detail, accuracy, and timeliness is expected.
• Ability to pay attention to multiple details and work comfortably in a fast-paced environment where continuous improvement is expected.
• Flexible schedule to include evenings and weekends; limited travel required.
• Valid driver’s license required.

Personal Attributes

• Highly customer-oriented and responsive with a strong need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills, including the ability to lead, cooperate, and motivate.
• Role model who embodies BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

Work Environment

This position works in the salon, in a group room, with clients. There may be exposure to fumes. The noise level is usually moderate but may be loud.

Physical Demands

• Regularly required to see, hear, speak clearly, and understand speech.
• Stand for extended periods, bend, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms.
• Continual manual dexterity and ability to work with nail polish applicators throughout the shift.
• Occasionally lift and/or move up to 20 pounds.
• Dependable vision is critical, especially close vision, color vision, and depth perception.