N99413 Counselor, Student Financial Services, Tahlequah

This position provides financial aid counseling to university students.

Responsibilities

• Processes student financial aid applications; reviews supporting documents.
• Monitors daily/weekly reports, identifies discrepancies, and takes necessary actions.
• Researches student files using online resources.
• Prepares student awards and determines and applies account corrections.
• Counsels students on types of financial aid, financial aid policies, and satisfactory academic progress requirements.
• Uses professional judgement to determine potential aid eligibility within the allowances of policy, procedures, and law.
• Responds to questions and concerns from students, parents, or guardians.
• Certifies loans from alternative sources.
• Requests documents from students to complete the financial aid process.
• Completes documents requested by external sources.
• Collaborates with campus departments on student eligibility, scholarships, and other types of aid.
• Travels to area high schools and makes presentations concerning financial aid processes and procedures.
• Places non-attending students into repay process; calculates and processes repayments.
• Enters budget information into the BANNER system.
• Performs related duties as assigned.

Requirements

• Completion of extensive onboarding modules, as well as regular participation in federal, state, and professional trainings.
• Knowledge of financial aid and related federal regulations.
• Knowledge of data analysis and reporting.
• Skill in the operation of computers and job-related software programs.
• Strong decision-making and problem-solving skills.
• Excellent interpersonal, listening, verbal, and written communication skills.
• Ability to incorporate confidentiality into every aspect of the job.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Oklahoma for the type of vehicle or equipment operated.

Qualifications

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

Benefits

• Excellent benefits, including generous leave time.

Pay

Annual salary of $36,084.00.