MWR Recreation Assistant (Golf)

Responsibilities

• Provide customer service, information, and support for Community Recreation programs and activities.
• Check patron eligibility to ensure authorized use of recreation facilities, resources, and equipment.
• Provide information about activities and program offerings.
• Open and close facilities.
• Order and restock supplies.
• Prepare snack bar menu items or prepackaged retail items.
• Collect fees from customers for tickets, retail and rental items, classes, trips, and other programs using Point of Sales (POS) and computer programs.
• Ensure accuracy of daily sales transactions and complete a Daily Activity Report (DAR) at the end of every shift.
• Assist in processing customer Internet registrations (e.g., Net Near You), initial log-ins, and event registrations.
• Check Community Recreation equipment and resources in and out, collect applicable rental fees, inventory items, and complete inspections upon return.
• Notify supervisor or program lead of any damage or loss.
• Ensure all rental or check-out forms are properly completed and reservation and checkout procedures are followed.
• Conduct inventory, maintain inventory controls, and maintain equipment for proper accountability of program equipment and resources.
• Assist in administering traditional and non-traditional workshops, clinics, and events in various leisure and recreation skills subject areas, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking, and water sports.
• Provide recreation experiences related to leisure skill sets in the form of day and weekend trips.
• Assist in day-to-day administration of multiple programs, including submission of event after-action reports, patronage data collection, and entering program data.
• Perform inventory of equipment, retail goods, supplies, and items with cash value.
• Perform administrative duties using computer software programs that track resource inventories, patron usage/comments, and program standards metrics.
• Assist with recruitment, training, and scheduling of Community Recreation staff.
• Support the command statement on adherence to EEO principles and policies.
• Assist in the planning, coordinating, publicizing, marketing, and execution of MWR programs and special events.
• Perform entertainment and promotion scheduling.
• Assist in updating electronic and multimedia support tools as needed.
• Promote MWR facilities and events through outreach opportunities on base.
• Promote use of recreational E-reading resources available through online MWR Library Program resources.
• Develop working partnerships with on-base and off-base organizations (e.g., park districts, forest preserves, clubs, special interest groups) to support and benefit MWR programs.
• Perform community outreach to assist in the development of contacts.
• Assist in the creation of professional proposals, execution of agreements, and follow-up.
• Research and provide information and referral for a variety of recreational opportunities for individuals and families on and off the base.
• Adhere to NAVMED P-5010 sanitation requirements.
• Initiate and follow up on maintenance trouble calls to resolve equipment or facility issues.
• Provide support for Community Recreation event setup and breakdown.
• Perform other duties as assigned that pertain to the position.