MWR Recreation Assistant

About the Role

Incumbent is assigned to one or more specialized recreational activities such as Community Activities, ITT Office, Campsites/Cottages, Arts & Crafts, Fitness/Athletics, Golf Course, Skeet Range, Youth Activities, Bowling Centers & Stables. May oversee sale of retail items associated with activities. Ensures adherence to safety rules and regulations.

Responsibilities

• Performs and/or assists in the operation of the recreation activity, including establishing schedules, applying rules and regulations, setting up facilities, and conducting tours and field trips.
• Demonstrates procedures and instructs participants in the use of equipment; conducts instructional classes in the recreational area.
• Plans, coordinates, and maintains supplies for recreational activities; assists in scheduling and publicizing activities to attract participants.
• Provides customer service and support for Community Recreation programs, including checking patron eligibility, providing program information, and managing facility operations.
• Collects fees for tickets, retail items, rentals, classes, and trips using Point of Sale (POS) systems; completes Daily Activity Reports (DAR) and processes customer registrations.
• Manages equipment check-out, rental fees, inspections, and inventory; notifies supervisors of damage or loss.
• Assists in administering workshops, clinics, and events (e.g., camping, cycling, sailing, skiing, hiking, water sports) and provides day/weekend recreation experiences.
• Performs administrative duties, including event reporting, data collection, and program metrics tracking using computer software.
• Assists with recruitment, training, and scheduling of Community Recreation staff; supports EEO principles and policies.
• Plans, coordinates, publicizes, and executes MWR programs and special events; updates electronic and multimedia tools for promotion.
• Develops partnerships with on- and off-base organizations (e.g., park districts, clubs) to support MWR programs; performs community outreach.
• Researches and provides information on recreational opportunities for individuals and families on and off the base.
• Adheres to NAVMED P-5010 sanitation requirements; initiates maintenance trouble calls for equipment/facility issues.
• Supports event setup and breakdown; performs other related duties as assigned.

Requirements

• Must meet Federal Employment suitability requirements and pass a background investigation (fingerprint identification and background inquiry forms).
• Must pass the E-Verify employment verification check; discrepancies must be resolved as a condition of employment.
• Irregular working hours may be required, including early/late shifts, evenings, weekends, and holidays; subject to recall.
• Must wear protective clothing and equipment as situations warrant.
• Must have or obtain within 90 days of hire:
  • A valid state driver’s license to transport patrons off-base.
  • C.A.R.E. (Controlling Alcohol Risks Effectively) training.
  • Emergency First Responder (EFR) or CPR First Aid certification.
  • Food Handler certification.
• Combination of experience in customer service and/or recreation activity-based functions.
• Ability to organize, plan, and administer special events and entertainment activities; must work independently and make sound decisions.
• Knowledge of goals, principles, techniques, and procedures for organizing and conducting leisure activities.
• Familiarity with the Navy MWR mission and Community Recreation activities, including suitability for diverse individuals and groups.
• Strong customer service skills; ability to maintain records, compile data, and perform research on recreation topics.
• Proficiency in computers, office procedures, and print production; ability to follow oral and written instructions.

Additional Information

• Executive Order 12564 requires a drug-free Federal workplace; illegal drug use will result in penalties up to removal from Federal Service.
• Non-U.S. citizens with fewer than three years of recent U.S. residential history may be ineligible for employment.
• Some positions require a one-year probationary period; participation in Direct Deposit/Electronic Fund Transfer is required within the first 30 days.
• Access to military installations may require a REAL ID or acceptable identity documents (see Base Access Form).

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits designed to make your federal career rewarding. Eligibility depends on the type of position (full-time, part-time, or intermittent). Learn more about federal benefits.