DirectJobHub
Jobs · Sales · California

Multisite Leasing Consultant - Parkside and Skylark

Equity Residential · Union City, CA · 3 wk ago
Sales$25.54–$31.22/hrFull-time

About Us

At Equity Residential, we're dedicated to creating thriving communities and fostering a workplace culture of authenticity and collaboration. Our core values include Diversity, Sustainability, and Total Wellbeing. We encourage a performance-driven environment with these guiding principles:

  • Question Authority
  • Walk the Talk
  • Share Knowledge
  • Listen, Not Just Hear
  • See the Glass Half Full
  • Take Educated Risks
  • Enjoy the Ride
  • Share the Spotlight
  • Do the Right Thing
  • Test Your Limits

Total Wellbeing

We care about your holistic wellbeing through our Total Wellbeing program:

  • Physical Wellbeing: Medical, dental, and vision care
  • Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
  • Financial Wellbeing: 401(k) Retirement Savings Plan, rent discounts, competitive compensation
  • Community Wellbeing: Paid Community Service Hours
  • Career Wellbeing: Leadership Development

Responsibilities

A primary function of the Multi-Site Leasing Consultant role is to promote Equity Residential's brand for a defined set of communities to achieve maximum occupancy and revenue, as well as delivering a remarkable customer experience. This position spends approximately 60% of time on new sales and tour management, 30% on resident relations and customer service, and 10% on leasing administration.

  • Promotes Equity Residential's brand.
  • Coordinates in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, under the direction of the Community, General, or Area Sales Manager.
  • Proactively manages leads and customer experience using Customer Relationship Management (CRM) software at all assigned communities.
  • Completes CRM tasks within the appropriate time frame.
  • Promotes communities based on prospective resident's needs.
  • Proactively manages tour schedules.
  • Inspects community-ready product and tour path daily.
  • Employs effective selling techniques to close sales.
  • Cross-sells within assigned communities and other sister communities.
  • Maintains accurate and in-depth knowledge of all aspects of the community.
  • Supports the community's marketing efforts.
  • Monitors community trends to prepare for future occupancy needs.
  • Provides leadership and mentorship to Leasing Consultants.
  • Assists residents with payment and account ledger inquiries.
  • Communicates effectively with the service and office team, as well as residents.
  • Maintains market and community knowledge.
  • Coordinates and supports resident events, which may occur during evenings and weekends.
  • Accurately prepares and assists with all leasing documents.
  • Assists with postings and notifications to residents when assigned.
  • Verifies all scheduled move-in files are complete.
  • Completes all required training in a timely manner.
  • Understands and complies with federal, state, and local fair housing laws, landlord/tenant laws, and regulations.
  • Represents the Company in a professional manner at all times.

Requirements

  • Sales and Customer Service experience is preferred.
  • High School diploma or equivalent.
  • A valid driver's license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle (e.g., car, golf cart) during work.
  • Computer literacy and effective communication skills in English, both orally and in writing.
  • Knowledge of federal and state apartment housing laws.
  • Availability to work a flexible schedule, including weekends.
  • Use of a personal smartphone with updated software, password-protected and compliant with in-house security systems.
  • Ability to use a computer effectively and read written communications.
  • Ability to lift, push, pull, or carry up to 15 pounds for document and supply dissemination.
  • May be required to climb stairs depending on the property structure.

Pay

Salary: $25.54 - $31.22 per hour. Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Similar jobs