Multimedia Technical Support Specialist

Responsibilities

• Provide courtroom / hot seat operation activities during trial, arbitrations, mediations, hearings, and client meetings.
• Create and design graphics and presentations which may include charts, floor plans, and site plans using tools such as PowerPoint and Photoshop.
• Set up and test computer / AV equipment and presentation software in conference rooms, courtrooms, other off-site locations as well as virtually for various practice groups and marketing events.
• Configure, manage, maintain and support all video conference technologies and AV equipment.
• Record, convert and edit videos, create video clips, create DVD videos with menus and custom labels.
• Convert images and documents to meet requested formats.
• Design and develop dynamic, interactive and user friendly multimedia training solutions.
• Test and provide recommendations regarding trial presentation software, AV equipment and graphic designs in connection with firm-related projects and events.
• Work with other IT staff to resolve issues and share knowledge.
• Assist with other projects and tasks as assigned.

Requirements

• Technical or Associate’s degree in computer science, audio visual or related program preferred
• 3-4 years’ work experience in multimedia; within a legal environment, a plus
• Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Knowledge of trial presentation software (i.e. Trial Director and OnCue)
• Familiarity with multimedia (audio/video) software/formats iManage/FileSite, a plus
• Proven teamwork and customer service-oriented skills with the ability to interface with staff at all levels
• Adequate knowledge of multimedia design (digital, print and video)
• Able to lift 65 pounds or more (printer, computer, etc.)
• Must be able to work independently in a fast paced work environment
• Able to quickly adapt and provide innovative solutions
• Able to organize, coordinate, prioritize assignments and anticipate resource needs
• Able to work under pressure while handling multiple assignments
• Must be able to travel and work overtime including weekends and holidays depending on case load; flexibility is key
• Strong communication and writing skills are emphasized
• Must be extremely customer-service oriented