Multimedia Specialist

Responsibilities

• Plan, develop, update, and maintain website content and digital assets that support university communications and marketing strategies.
• Manage web content and coordinate website updates across the Office of the Provost and affiliated units.
• Develop and maintain effective, user-centered web pages and digital resources.
• Ensure websites comply with university branding, accessibility, content governance, and communication standards.
• Recommend and implement improvements to digital user experiences and website functionality.
• Lead web management, digital communications, branding, project coordination, and commencement ticketing operations to support the Office of the Provost’s strategic communication.
• Support institutional branding and communication standards by developing and maintaining consistent, university aligned digital content, web resources, and design templates across academic and administrative units.
• Cookordinate digital communications projects, workflows, and stakeholder collaboration to support university-wide initiatives, public-facing events, strategic communications, and continuous improvement of digital communication processes.
• Administer and supports the AudienceView commencement ticketing platform, including ticket distribution, communications, inquiry management, reporting, scanner operations, and workflow documentation.
• Cookordinate commencement ticketing operations by collaborating with OIT, event partners, and university staff to provide training, operational support, and a seamless graduation experience for students and families.

Qualifications

• Level II: Bachelor's degree In Journalism, Communication, Marketing, Public Relations, or related field and 2 years of experience in multimedia technologies.
• Level III: Bachelor's degree In Journalism, Communication, Marketing, Public Relations, or related field and 4 years of experience in multimedia technologies.
• Preferred Qualifications: Experience supporting web content management, digital communications, marketing, multimedia production, or related professional communications functions; Experience in higher education communications, marketing, or web administration; Knowledge of digital communications strategy, user experience principles, and website governance; Experience creating and managing multimedia content and digital campaigns; Familiarity with email marketing, CRM systems, marketing automation platforms, or digital engagement tools; Experience supporting large-scale events, ticketing platforms, or operational communications functions.

Benefits

The position offers a competitive compensation package, including health insurance, retirement plans, and paid time off. Auburn University also provides a comprehensive benefits package that includes tuition assistance, professional development opportunities, and a supportive work environment.