MULTIFUNCTIONAL SALES ASSOCIATE (24 Hours, White City MAN)

Customer Experience Excellence

Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.

Sales Contribution

Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.

Cashier Duties

• Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.

Stockroom Support

• Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.

Image and Service Standards Maintenance

Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.

Product Knowledge Utilization

Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.

Team Collaboration

Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.

About You

The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.

Benefits

• Discount on all MANGO lines
• Employee Assistance Programme (EAP)
• Access to a wide range of training courses, personalized mentoring, continuous development programs, and internal promotion opportunities.

About the Role

MANGO is a global fashion brand founded in Barcelona with a presence in over 120 countries. We inspire the world with creativity, innovation, and authenticity through our multicultural team, which connects our unique style with people all over the world.

Qualifications

The ideal candidate should have:

• Proactive and responsible attitude
• Ability to multitask across sales, cashier, and stockroom functions
• Effective customer engagement skills
• Strong product knowledge
• Collaborative work ethic

Skills

• Exceptional customer service
• Effective communication and problem-solving skills
• Organizational and time management skills
• Product knowledge and merchandising skills

Pay

Details about pay are not specified in this posting.

Schedule

The Multifunctional Sales Associate works 24 hours per week, Monday to Sunday.