Multifamily Maintenance Supervisor

About the role

A multifamily maintenance supervisor is responsible for overseeing maintenance tasks, ensuring building systems function optimally, and managing a team.

Responsibilities

• Complete service requests in a timely manner
• Oversee full unit turns including painting, sheetrock repair, screen repair, minor plumbing/electrical
• Perform daily unit maintenance, satisfy service requests per work order, following company procedures
• Make-ready procedures: paints, appliance repair, plumbing, electrical fixtures, repairs or replaces old faulty parts; checks locks, replaces burned out light bulbs
• Conduct preventative maintenance: make regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment
• Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
• Support the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
• Maintain heating and plumbing systems to ensure functionality
• Inspect alarm systems such as carbon dioxide and fire protection and quickly schedule repairs when needed
• Undertake activities of pest control such as spraying insecticide
• Obtain quotes and coordinate projects with vendors

Qualifications

• HVAC and/or CFC certifications REQUIRED (or other applicable designations)
• Must have working knowledge of REAC/INSPIRE inspections
• Must have excellent plumbing, electrical, HVAC and carpentry knowledge
• Experience with supervising others
• Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans
• Professional building system licenses are preferred and may be required based on the building type of the assigned property
• Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches
• Excellent communication skills, including writing, proof reading skills, and speaking
• Able to manage multiple projects and work assignments from a variety of staff and volunteers
• Excellent interpersonal skills in person and by phone and email, with high professionalism
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude
• Adequate customer service ethic and high expectations for quality
• Able to work a flexible schedule, including evenings and weekends and on an emergency basis

Requirements

• High school diploma, GED or Equivalent
• Minimum of three years’ experience as a residential property management maintenance supervisor
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Able to speak to tenants and maintain good working relations with other staff members, tenants, and supervisor as well as any contract laborers working on the property
• Able to work any of the seven days of the week, 52 weeks of the year
• Able to serve on-call, as scheduled or as necessary
• Able to attend certain resident events that are held after hours
• Basic computer/Internet knowledge
• Capable of physically accessing all exterior and interior parts of the property and amenities, push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance

Benefits

This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

To learn more about Pratum Companies, please click here. Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.