Multifamily Maintenance Supervisor

Essential Duties and Responsibilities

• Work with the on-site team in managing all maintenance-related repairs and upkeep of the property
• Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion
• Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance
• Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work
• Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly
• Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas
• Direct the Preventative Maintenance program, ensure timely completion and thorough documentation
• Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property
• Create and motivate a team that focuses on customer service and curb appeal on a daily basis
• Manage and control payroll and overtime
• Other duties as assigned

Qualifications

• Candidates must be detail oriented and hard working
• Extensive knowledge of residential building systems a must, including but not limited to, air handlers, condensing units, roof fans
• Professional building system licenses are preferred and may be required based on the building type of the assigned property
• HVAC and/or CFC certifications required (or other applicable designations)
• Lead paint certifications (as necessary)
• Absorb asbestos certifications (as necessary)
• CAMTI and CAMTII are preferred
• Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches
• Excellent communication skills, including writing, proof reading skills, and speaking
• Excellent interpersonal skills in person and by phone and email, with high professionalism
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude
• Ability to accomplish innovative projects with little supervision
• Fantastic customer service ethic and high expectations for quality
• Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis
• Support all other positions
• Perform other assignments and duties as required

Education

• The position requires the ability to read and write English fluently
• The ability to accurately perform intermediate mathematical functions
• The ability to understand and perform all on-site resident management software functions

Professional Experience

• A minimum of five (5) years’ experience in residential property management or a related field is required
• A minimum of three (3) years' experience in residential property management as a Maintenance Supervisor or 5 years as a Maintenance Technician a related field is required

Computer Skills

• Minimum of basic knowledge of computers
• Intermediate knowledge of MS Word and Excel
• Minimum of basic Internet knowledge

Physical Demands

• Must be capable of physically accessing all exterior and interior parts of the property and amenities
• Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance

Learning & Development

• Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed

Pay and Benefits

This role is non-exempt and has an anticipated hourly pay range of $30-$34 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.

This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.

Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

To learn more about Pratum Companies and our benefits, go to: https://pratumco.com/careers/.

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:

• Medical, Dental & Vision Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retail Savings Plan with company matching

Company outings and events

To learn more about Pratum Companies, please click here.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.