Multi-Site Maintenance Supervisor

We need to output HTML fragment with sections: About the role? The posting includes Overview, The Role, Qualifications, Key Accountabilities (which includes subheadings like Resident Relations Customer Service, Maintenance Management, Staff Leadership, Adherence to Property Management Rules...), Physical Demands & Working Conditions, How Avanath Supports You, Diversity & Inclusion Benefits, Compensation Range. We must use

for section headings. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate like cookie/navigation/legal/EEO etc. There's none. We need to preserve all substantive information. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to decide which sections to include based on real content. We have: - Overview: description of company and purpose. Could be "About the role"? Actually "Overview" is about company. Could be a section like "About Avanath" but not in prescribed headings list. The allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content to these headings where appropriate. The instruction: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying we can use those headings but not limited? Probably we should stick to those. But we can also use other headings if needed? It says "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use them as appropriate. Probably we should use those headings for sections we have content for. We have content: - Overview (company description) could go under "About the role"? Actually "About the role" is more about the role itself. Overview is about company; maybe we can put under "About the role" as a brief intro. Or we could omit if not matching. But we need to preserve all substantive information; we can include it as a

  under a heading like "About the role". That seems okay. - The Role: description of responsibilities. Could go under "Responsibilities". That heading expects list of duties. We have many responsibilities listed under Key Accountabilities with subcategories. We could put them under Responsibilities as a

  • . Or we could split into multiple sections: Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Qualifications section explicitly: list of qualifications (years experience, supervisory, expertise, certifications, driver's license, organizational skills, interpersonal skills, on-call availability). That's a list. We have Skills? Not explicitly separate; but qualifications include skills. Could combine. We have Benefits: "How Avanath Supports You" includes culture, comprehensive benefits, growth, development. Also Diversity & Inclusion Benefits section. So we can combine under Benefits. We have Pay: Compensation Range $30 - $33 USD. We have Schedule: Not explicitly stated, but mention "Must be available for on-call and weekend work." That's schedule info. Also maybe physical demands mention inclement weather, etc. Could be schedule. We'll include a Schedule section with that info. We also have Physical Demands & Working Conditions: could be part of Schedule or separate? Not in allowed headings but we could put under Schedule or maybe under Responsibilities? Better to put under Schedule as it includes work conditions. We need to avoid filler like "commensurate with experience". Not present. We must not repeat job title as heading. We must not include Job ID etc. We must not include boilerplate like EEO etc. Not present. We need to output only HTML fragment. Let's structure:

    About the role

    Overview text...

    Responsibilities

    • ... list items from Key Accountabilities (maybe grouped). We need to preserve all substantive information; we can break into multiple
    • items covering each bullet. We have many responsibilities under subheadings: Resident Relations Customer Service, Maintenance Management, Staff Leadership, Adherence to Property Management Rules..., Physical Demands & Working Conditions (maybe schedule). We'll include all. We need to be careful not to lose details. Let's extract responsibilities from the text: Under Key Accountabilities: Resident Relations Customer Service: - Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency. - Projects a favorable image of the community to achieve property objectives and public recognition. - Ensure consistency, follow-up, and follow-through in dealing with residents on all matters. - Enforce policies of the community that are delegated by Community Manager. - Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. Maintenance Management: - Coordinate, schedule, and respond to resident/management requests and work orders. - Ensure all repairs and replacements are necessary for community common areas and units. - Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. - Inspect grounds, building, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns. - Manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services. - Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs. - Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines. - Maintain hazard communications program; teach and promote safe work practices. - Manage unit inspections. - Responsible for key control of the community. - Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. - Manage and participate in on-call emergencies in the community. - Plan for and utilize property resources, equipment, and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors. - Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency. Staff Leadership: - Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals. - Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards. - Under the direction of Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff. - Monitor work progress of each maintenance staff on a daily basis; provide immediate assistance and instruction if needed. - Provide input to the Community Manager regarding employee performance evaluations. - Conducts and/or attends regularly scheduled Avanath safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance. Adherence to Property Management Rules, Regulations, and Guidelines: - Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s). - Complies with Avanath’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately. - Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). - Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry. Physical Demands & Working Conditions: - The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. - May be required to report to work during inclement weather conditions. - Frequent standing and walking. - Reading, comprehending, writing, performing calculations, and communicating verbally. - May work in an elevated site, may walk on uneven ground. - Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling. - Maybe required to travel to sister communities to provide maintenance support. How Avanath Supports You: - Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. - Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more! - Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates. - Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching. Diversity & Inclusion Benefits: - Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. - Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (“DEI”) are at the very core of Avanath’s operating and investment philosophy. - We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. - The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements. - We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. - Our organization’s diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: - Respectful communication and cooperation between all employees. - Teamwork and employee participation, permitting the representation of all groups and employee perspectives. - Work/life balance through flexible work schedules to accommodate employees’ varying needs. - Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. Compensation Range: $30 - $33 USD. Now we need to map to sections. We have: - About the role: overview paragraph. - Responsibilities: all the duties from Key Accountabilities (maybe split into multiple
    • items). Could be long but okay. - Requirements: maybe the qualifications (years experience, supervisory, expertise, certifications, driver's license, organizational skills, interpersonal skills, on-call availability). That's more like requirements. - Qualifications: maybe we could treat qualifications as same as requirements; but we have both headings allowed. We could put qualifications under "Qualifications" and requirements under "Requirements". However the posting has a "Qualifications" section. So we should use that heading for the list of qualifications. The "Requirements" heading could be used for something else like maybe "Must be available for on-call and weekend work" but that's already in qualifications. Might be redundant. Better to follow the posting: Use "Qualifications" for the list given under "Qualifications". Use "Requirements" maybe for something else like "Physical Demands & Working Conditions"? Not exactly. But