Multi- Site Maintenance Supervisor

About the role

Avanath is proud to be named one of the top property management companies providing affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life—whether helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Maintenance Supervisor is accountable for delivering on our commitments to residents and is instrumental in helping Avanath provide superior customer service. This includes quality move‑in, timely service, superb curb appeal, and personal attention to residents and their homes. The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the activities of assigned staff and vendors to ensure the maintenance of the property. The incumbent must possess a high degree of professionalism and positive engagement for residents and the workforce, with an aptitude for connecting, an authentic attitude, and a positive, professional approach.

Responsibilities

• Resident Relations & Customer Service – demonstrates customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, assigning work orders efficiently, projecting a favorable image of the community, ensuring consistency and follow‑through, enforcing delegated policies, assisting and completing work orders, diagnosing defects, and making repairs per policies, procedures, safety standards, and code requirements.
• Maintenance Management – coordinates, schedules, and responds to resident/management requests and work orders; ensures repairs and replacements are necessary; supports cost‑cutting by fixing rather than replacing when possible; inspects grounds, buildings, and community features daily to identify and correct hazards; manages maintenance supplies inventory within budget; maintains a preventative maintenance program; keeps the maintenance shop organized and stocked per safety and OSHA guidelines; maintains hazard communications program and promotes safe work practices; manages unit inspections and key control; maintains accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc.; manages and participates in on‑call emergencies; plans and utilizes property resources economically by obtaining bids/vendor pricing; gives direction and monitors maintenance, construction, and rehabilitation activities for quality and expediency.
• Staff Leadership – challenges team members to achieve higher performance by establishing and communicating immediate and long‑term goals; develops standards for cleanliness and overall appearance of grounds, amenities, building exteriors, market‑ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas; under the Community Manager’s direction, supervises, trains, and schedules maintenance activities; monitors work progress daily and provides immediate assistance; provides input to the Community Manager regarding employee performance evaluations; conducts/attends Avanath safety meetings, ensures MSDS sheets are current, stays up to date on OSHA and other safety‑related laws; adheres to property management rules, regulations, and guidelines by practicing proper safety techniques, reporting malfunctions, injuries, or accidents, complying with safety and risk‑management policies, monitoring regulatory compliance, and conducting business per company policies, Fair Housing, ADA, and all applicable apartment‑industry laws.

Qualifications

• At least 3 years of multifamily property maintenance experience.
• One year of supervisory experience required.
• Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required.
• HVAC and CPO certifications are highly desired.
• Valid Driver’s License.

Skills

• Very strong organizational skills and ability to handle multiple priorities.
• Solid interpersonal and customer service skills.

Benefits

• Culture built on purpose and core values – integrity, caring, continuous improvement.
• Comprehensive benefits – health, dental & vision, 401(k), personal time off, paid holidays and more.
• Growth based on achievement with emphasis on promoting from within.
• Development opportunities – online training, classes, one‑on‑one coaching.

Pay

Compensation Range: $31 - $33 USD