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Jobs · Management · Iowa

Multi-Site Leasing Manager - The Social West Ames

Trinity Property Consultants · Ames, IA · 3 wk ago
Management$21–$23/hrFull-time

Job Description

Handle all duties and tasks for two or more apartment communities
Successfully train and manage the leasing team
Lead leasing team in sales efforts
Direct leasing team in external marketing and advertising efforts
Develop and successfully execute marketing plans
Provide exceptional customer service to the community members and future community members
Assist in completing market surveys as needed
Show, lease, and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance requests
Receive collections in accordance with Trinity’s standards
Clerical and phone support
Maintain all community members’ files, ensuring completeness and accuracy of all file documentation
Inspect all apartment homes to ensure all are move-in ready to Trinity’s standards prior to move-in
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
Conduct community members’ move-out unit walks as needed

Essential Functions

  • Excellent ability to address the needs of community members, prospects, and vendors
  • Plan and execute all on-site/off-site marketing and advertising
  • Organize and promote community events to current community members and future community members
  • Facilitate all aspects in the community leasing process
  • Demonstrate ability to lead leasing team by example in a professional manner
  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • Excellent communication skills
  • Administrative and organizational skills
  • Time management skills and ability to prioritize wisely
  • Customer service orientation
  • Strong sales background
  • Knowledge of state law as it relates to fair housing

Qualifications

  • Marketing and Advertising: Extensive knowledge in social media
    Excellent leasing and closing skills
    Computer Skills: Intermediate computer and internet knowledge
    Intermediate knowledge of MS Word, Excel, and Outlook
    Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
  • Learning and Development: Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs
  • Education: High school education or equivalent is required
    Associates or bachelor's degree in Business, Marketing, or a related field is preferred
  • Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions
  • Professional Experience: Minimum of two year as a leasing consultant in the Multi-family Industry
    Minimum of one year in a management position related to marketing and/or advertising in the Multi-family industry or related field

Special Requirements

  • Physical Demands: The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb.
  • Attendance/Travel: This is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

Pay and Benefits

  • Compensation: $21 to $23 hourly, depending on experience, plus lease commissions and lease renewal bonuses
  • Medical, Dental & Vision: Free PPO-HSA medical plan (with a $1,200 annual employer contribution), dental and vision coverage
  • FSA & Dependent Care options: Available
  • Retirement Plans: 2% employer match for 401(k) savings
  • Life, Long-Term, and Short-Term Disability Insurance: Up to $25,000 of life insurance and AD&D coverage
  • Paid Holidays & Vacation: Competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service (available after 90 days of full-time employment)
  • Sick Leave: Available in compliance with state and local jurisdiction requirements
  • Referral Bonuses: $1,000 bonus for hires made through employee referrals
  • Volunteer Time-Off: Up to 16 hours of volunteer time annually—8 hours for personal volunteer activities and 8 hours for company-sponsored events
  • Employee Assistant Program (EAP): Health Advocate and Travel Assistance Program
  • Competitive Bonus & Commission Structures: Recognize hard work and goal achievement
  • Opportunities for Advancement: Promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities
  • Additional Perks: Corporate shopping discounts, appliance discounts and lifestyle discounts

Company Culture

We are dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

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